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Vehicle Service Advisor

2 months ago

Northampton, United Kingdom Talent Connect Group Full time

**Senior Service Advisor**

**Location: Northampton (Northamptonshire)**

**Salary: £26,000 - £30,000 Dependant on experience**

**Monday to Friday - 8:00 - 17:00**

**Saturday’s 8:00 - 12:00 (Rota basis)**

Our client is looking for a Senior Service Advisor to join their fantastic site and team based in Northampton (Northamptonshire)

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:

- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work
- Managing a team of Service Advisor
- Supporting and guiding junior Service Advisors

**Salary**: £35,000.00-£40,000.00 per year

**Benefits**:

- On-site parking

Work Location: In person

Reference ID: HSSERVICENORTH

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