Partner Account Manager

3 days ago


London, United Kingdom Trust Payments Full time

Trust Payments have an exciting opportunity for a **Partner Account Manager** to join the team.

Location: Remote

**Salary**: Competitive + Benefits

**About Us**:
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading FintechPayments group.

**Partner Account Manager** - The Role:
To manage partner relationships and serve as dedicated point of contact for individually assigned partners. The Partner Account Manager builds trusted relationships and acts as interface between the partner and Trust Payments. They hold the responsibilityfor maintaining and growing profitability of the assigned partners.

**Partner Account Manager** - Key Responsibilities:

- Primary Commercial contact point for named PSP partner
- Perform regular review meetings with partners to encourage Loyalty and identify Opportunity and Risk
- Re-negotiate pricing and/or settlement of commercial terms within a commercial framework
- Upsell transactional and non-transactional services (ie acquiring, APMs, security, fraud screening, currencies)
- Respond to any requested or necessary change to a partner merchant account or associated contract / service
- Ad-hoc tasks required by changing market environment or involvement in commercial activities / campaigns. Eg changes in Scheme regulations or rules / policies around STFS or other Acquiring partners (requires separate accounts, dedicated MIDS, new contracts,de-activation etc)
- Troubleshooting / problem solving to assist the partner with (for instance)
- Ensure accurate data is held within Salesforce

**Partner Account Manager** - You:

- Account Management/Sales background in technology-based products and services
- Proven track record of ability to meet and surpass sales, cross-sell and upsell targets
- Experience of writing and maintaining Account Plans
- Working knowledge of PSP and Gateway solutions
- Working knowledge of Acquiring banks and the processes they use
- Team player, excellent inter-personal skills
- Strong communication and teamwork skills
- Strong presentation skills
- Understanding of Payment systems capabilities and features
- Computer literacy, word processing, CRM, data handling, record keeping

**Partner Account Manager** - Benefits:

- Opportunity to be part of a rapidly scaling and market leading Fintech business
- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders
- Family friendly enhanced benefits/policies
- Pension, Healthcare, Life Assurance

We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardlessof race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

During the recruitment process we welcome you to inform us confidentially of any special adjustments required in order to participate fully in our recruitment experience.

To submit your CV for this exciting **Partner Account Manager** opportunity, please click ‘Apply’ now



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