Customer Assistant

7 months ago


Trowbridge, United Kingdom M&S Full time

**All the details**

Below is the working pattern for this vacancy.

Wednesday 17:30-21:30
Friday 17:30-21:30
Saturday 14:00-18:00

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


  • Customer Assistant

    7 months ago


    Trowbridge, United Kingdom Lidl Full time

    Summary £12.00 - £13.00 per hour | 20 hour contract | weekend AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As...

  • Customer Assistant

    7 months ago


    Trowbridge, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Foods** **Working Pattern** Sunday 05:00-09:00 Tuesday 03:00-07:00 Wednesday 03:00-07:00 Saturday 05:00-09:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...

  • Customer Assistant

    2 weeks ago


    Trowbridge, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Foods** **Working Pattern** Sunday - 10:00-18:00 Monday - 14:00-22:00 Tuesday - 14:00-22:00 Wednesday - 14:00-22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...

  • Customer Assistant

    1 week ago


    Trowbridge, United Kingdom Marks & Spencer Full time

    **Working Pattern**: Week 1 Sun: 14:00-18:00 Mon: 18:00-22:00 Fri: 18:00-22:00 Week 2 Weds: 18:00-22:00 Thurs: 18:00-22:00 Sat 18:00-22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...

  • Customer Assistant

    1 week ago


    Trowbridge, United Kingdom Marks & Spencer Full time

    **Working Pattern**: Week 1: Sun: 14:00-18:00 Weds: 18:00-22:00 Thurs: 18:00-22:00 Fri: 18:00-22:00 Week 2 Mon: 18:00-22:00 Tues: 18:00-22:00 Weds: 18:00-22:00 Sat: 18:00-22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...


  • Trowbridge, United Kingdom Shaw Trust Full time

    Customer Service Assistant - Garden Centres About Shaw Trust At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. Having grown from humble beginnings in 1982 in the village...


  • Trowbridge, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.00** - Location - ** Trowbridge** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / to work 6 hours over Saturday and Sunday** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and...


  • Trowbridge, United Kingdom Shaw Trust Full time

    “Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.” At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down...

  • Customer Assistant

    7 months ago


    Trowbridge, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Foods - Imperial Park 12 Hours Per Week - Thursday, Friday, Saturday 10:00-14:00 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes...

  • Customer Assistant

    7 months ago


    Trowbridge, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Foods - Trowbridge 20 Hours Per Week - Tuesday, Wednesday, Thursday, Friday, Saturday 04:00-08:00 This vacancy is for an over 18 only due to the unsocial times. Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within...


  • Trowbridge, United Kingdom MG Cannon Limited Full time

    MG Cannon are an award-winning manufacturer approved accident repair centre with six main manufacturer approved bodyshops and two Magic cosmetic repair centres, operating across ten counties, with 39 leading manufacturer brand approvals including Mercedes-Benz, BMW, Volkswagen Group, Volvo and Tesla. At MG Cannon we believe in the value of our people and...


  • Trowbridge, United Kingdom Haine and Smith Full time

    **Customer Service Assistant (Optical Advisor)** The position of Optical Advisor is one which is both varied and rewarding. Our Optical Advisors are a vital link between our patients and professional staff and might best be described as ‘the face of Haine & Smith’, since they are usually the first point of contact for visitors to the practice. **Main...


  • Trowbridge, Wiltshire, United Kingdom White Horse Employment Full time

    About the RoleA Customer Service Advisor is required to support a global market leader in their customer service team. This is a full-time temporary contract until December 2024.Responsibilities:Check stock levels with customers over the phoneMaintain accurate records of customer interactionsRaise safeguarding concerns when necessaryWhat We OfferFull...


  • Trowbridge, United Kingdom CMD Recruitment Full time

    **Customer Service Administrator** **£11.00 per hour + holiday** **Trowbridge, Wiltshire** **Temporary Assignment for 4 Weeks** Are you an experienced Customer Service Administrator? Are you immediately available? If the answer is YES, then this could be the temporary opportunity for you! Working in partnership with my client, we are currently...


  • Trowbridge, United Kingdom SKILLS DIRECT LTD Full time

    Thrive Group are delighted to be working with our client in Trowbridge, who are actively seeking to engage a**Customer Service Administrator (office based)**to join their busy team, if you are looking to develop your customer service experience, this could be just the role for you! **What you will be doing**: As **Customer Service Administrator** you will...

  • Customer Advisor

    7 months ago


    Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: 231569BR - Job Reference: 2 3 1 5 6 9 B R Trowbridge, The Shires Gateway Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether...

  • Customer Advisor

    7 months ago


    Trowbridge, United Kingdom Boots Full time

    Summary Job Reference: - 209736BR Trowbridge, The Shires Gateway Permanent Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Advisor

    7 months ago


    Trowbridge, United Kingdom Boots Full time

    Job Reference: 206148BR Trowbridge, The Shires Gateway Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...


  • Trowbridge, United Kingdom Novuna Full time

    Are you looking for a new role in a business where your future career is taken seriously? Are you passionate about giving great customer service? Do you want to join a friendly team where you can learn lots and at the same time, enjoy your working day? If your answer is 'yes' to all of these, keep reading. **Want to know a little about us?** At Novuna...


  • Trowbridge, United Kingdom CV-Library Full time

    The Customer Service Coordinator will be pivotal in providing top-tier customer service within the FMCG industry, liaising between patients, healthcare professionals, and the internal team to ensure smooth operations. Client Details Our client is an established multinational corporation in the FMCG industry. With a substantial workforce exceeding 50,000...