Sales Support Associate

2 weeks ago


Uxbridge, United Kingdom Canon Full time

Sales Operations and Finance is the engine room of the Imaging Technology and Communications Group (ITCG) and the Sales Support Associate is crucial to ensuring the smooth running of the department.

Sales Support Associates are responsible for the claim to payment process for the contractual (“Rebates” and non-contractual “Promotions”) rebates that Canon UK pays to its partners to facilitate to profitable operation of the business unit.

Responsible for numerous customers across both the Direct and Indirect channels and will develop close relationships with Key Account Managers (“KAMs”), Customers and Marketing to ensure a seamless claim to pay process for Rebates and Promotions.

Will strive to provide additional support where possible to KAMs to enable them to sell more products and provide additional support with their claim process.

Develop a close working relationship with Credit Control to reconcile Credit Notes and Purchase Orders with customer Debit Notes for specific customers.

Actively problems solve with an open mind to improve working practices and knowledge on the Claims to payment systems of Demantra and Therefore.

**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly. Calculating, reconciling, validating, and generating Purchase Orders / Credit Notes for the payment of contractual Rebates (“Rebates”) to Canon partners on monthly, quarterly and half yearly basis.

Calculating, reconciling, validating, and generating Purchase Orders / Credit Notes for the payment of non-contractual Rebates “Promotions” to Canon partners on monthly, quarterly and half yearly basis.

Providing additional support to KAMs to perform additional claim administration activities to enable KAMs to sell more

Reconciliation of Purchase Orders and Credit Notes generated both internally with Credit Control and with External customers

Attend and play proactive role in Pan European Sales Operations fortnightly calls and take initiative in local and European improvement projects
Perform adhoc sales support tasks to support the successful functioning of the ITCG Business Unit.

**What we ask**:
- MS Office -Excel, Word, Outlook
- Experience working with operational teams
- High attention to detail
- Experienced at an advanced level of planning, organising and prioritising workload
- Good commercial awareness
- Good communication skills

**You will need**:
- Acts as a Team Player
- Communicate effectively
- Focus on the Customer
- Plan and Organise effectively

**Further Information**:
Salary - £24,376 - £25,730

Location - Stockley Park

**_
No agencies please_**

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.


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