Front of House Concierge

2 months ago


Swansea, United Kingdom Secured Alarm Systems Full time

Secured Alarm Systems are looking to recruit a Front of House Concierge to work a main reception desk at our client’s premises. You will be the first point of contact for all visitors to the building, providing a friendly and welcoming atmosphere.

**Duties**
- Opening and Locking up of the building.
- Greeting all visitors to the building, notifying the relevant building user that their guest has arrived. Directing visitors to relevant location within the building.
- Sorting and distribution of all mail to the premises.
- Accepting and storing of parcels until collected. Notifying recipients that they are there and chase when not collected.
- Deal effectively with enquiries or complaints, remaining courteous at all times.
- Deal with general queries, as and when they occur, from members of the public or building users.

Any other duties as deemed reasonable by Secured Alarm Systems, our client, or direct requests from other business users in the building.

**Expected Standards**
- To be smartly dressed at all times (shirt and tie)
- To be professional, polite and courteous at all times
- To report any incidences that may give cause for concern
- To ensure that the highest levels of customer care and service are maintained at all times.

Schedule:

- 8 hour shift

Work Location: One location



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