Bakery Technical Assistant

1 week ago


Newton Abbot, United Kingdom Truly Treats Ltd, Full time

**Job Title: Technical Assistant**

**About the Company**:
Truly Treats is a rapidly expanding wholesale bakery with ambitious goals. We supply high-quality handmade cakes to the foodservice industry throughout the UK, prioritising quality, innovation, and customer satisfaction.

**About the Role**:
This is an excellent opportunity for a motivated individual to join a growing organisation.

**Responsibilities**:
**Technical Support**:

- Manage the Food Safety & Quality Management System and HACCP.
- Prepare and lead internal and external audits.
- Monitor adherence to site systems and procedures, ensuring accurate and up-to-date documentation is completed within specified timeframes, implementing corrective actions when necessary.
- Manage the traceability system.
- Arrange laboratory product testing.
- Support new product launches, recipe or ingredient changes, and update specifications, allergen matrix, and labelling information accordingly. Distribute this information across relevant platforms.
- Manage the annual maintenance program for bakery equipment, vehicles, and general maintenance.
- Perform sites swabbing regime.
- Perform calibration of scales.
- Monitor cleaning practices.
- Conduct CCP, induction, allergen, and hygiene training.
- Maintain ingredient specifications and supplier approvals.
- Act as the primary point of contact for technical support, addressing customer requests for product specifications, allergen information, etc.
- Lead quality issue and customer complaint investigations, ensuring the correct non-conformance and corrective action procedures are followed.
- Generate monthly reports to analyse data and plan any required corrective actions.
- Collaborate with the bakery to foster a positive food safety culture.

**Health & Safety**:

- Manage fire procedures and documentation checks.
- Conduct annual reviews and updates of risk assessments.
- Ensure compliance with legislation by maintaining up-to-date and accurate signage.
- Conduct annual reviews and updates of COSHH (Control of Substances Hazardous to Health) assessments.
- Arrange annual PAT testing for all electrical equipment.
- Maintain first aid supplies and records.
- Review team training annually and arrange enrolment in new courses (Food Safety/HACCP/First Aid).
- Keep pest control records up to date.

**Undertake other relevant tasks as assigned by management.**

**Skills and Experience**:

- Trained or experienced in Level 3 HACCP (desirable).
- Trained in Food Safety Level 3 (required).
- Knowledge and experience BRC requirements (desirable).
- Experience with food safety systems in the workplace (required).
- Meticulous attention to detail and exceptional accuracy (required).
- Strong organizational skills, methodical approach, and ability to self-organize within time constraints (required).
- Excellent proficiency in Microsoft Office (required).
- Flexible, friendly, and a can-do attitude (required).
- Excellent written and oral communication skills (required).
- Personable and proactive, demonstrating a passion for taking the business to the next level (required).
- Reliable (required).

**Employee Benefits**:

- Casual dress code.
- Onsite parking.
- Employee Assistance Programme (access to free financial, health, legal and emotional support).
- Cycle to work scheme.
- Flexitime.
- Long service bonus and rewards.
- Profit-sharing scheme after one year of employment.
- Seasonal social events.
- Free cake
- Christmas week closure.
- Join a fantastic, supportive, and friendly team.

**Salary**:
£26,000 - £28,000, dependant on experience

**Hours**:

- Monday to Friday - flexible hours
- 32.5 hours per week.
- Permanent position.

**Start date**:As soon as possible

**Location**:
Due to the nature of the role involving work in a production environment, this position requires an onsite presence at our bakery in Kingsteignton, Devon, at least 2 days per week. Remote working will be considered for the remaining hours.


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