Receptionist/care Navigator

3 weeks ago


Braintree, United Kingdom Primary Care Careers Full time

**About the Role**:
Mount Chambers Medical Practice is recruiting a part time Receptionist for 30 hrs per week. We are a busy town centre GP Surgery a friendly practice with an excellent experienced reception team.

We will also consider job-share for the position. Flexibility for additional hours is required to cover holidays and sickness.

The main responsibilities of the role include:

- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.

We are looking for someone who has excellent communication skills and the ability to work calmly and accurately under pressure.

The need to be flexible and work as part of the team is essential, as is being able to work additional hours to cover holiday and sickness.

Previous reception experience is necessary and knowledge of SystmOne is desirable, although full training can be given.

**About Us**:
We are a dispensing and training practice, serving a patient population of 13,500. We use SystmOne clinical system, have a history of high QOF achievement and a CQC rating of good across all domains.

Supporting your work life balance and professional development is important to us so we will be happy to discuss any requirements for flexible working,

**Disclosure and Barring Service Check



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