Private Secretary
2 weeks ago
You will be required to complete a weekly target of 37.5 hours worked from Monday to Friday from 9am to 5pm. A small proportion of the working day can be done remotely (working from home) in agreement with the practice manager.
The Practice Secretary assists in the smooth running of day-to-day activities at the WCAG Ltd office by handling various administrative duties such as invoicing, payments tracking and sending of shortfall letters.
The practice secretary provides support to the directors and the practice manager to deal with service bookings, cancellations, and re-scheduling of patients.
The practice secretary will support clinicians (surgeons and anaesthetists) to schedule their appointments and organise follow-ups and referrals or tests. The practice secretary also support clinicians with letter transcriptions and correspondence with patients.
Basic prerequisite skills and qualifications that typically include:
- Excellent customer service skills and the ability to prioritise the service needs.
- Knowledge of medical terminology to accurately type out medical reports and other documents.
- Computer literacy, including a working knowledge of relevant programs, such as Word and Excel.
- The ability to function well in a team to provide effective administrative support.
- Excellent organisational skills to ensure that an office runs smoothly.
- Ability to maintain strict confidentiality and deal with the public in a sensitive way.
- Good spelling and grammar for typing clinical and administrative letters and other correspondence.
**Job Types**: Full-time, Permanent
**Salary**: From £22,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
COVID-19 considerations:
You will be required to wear a face mask on duty, which is part of the hospital policy.
Work Location: One location
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