Onboarding Specialist

4 weeks ago

Solihull, United Kingdom AlignTech Full time

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

As an **Onboarding Specialist,** your role is to ensure customers, new to the Invisalign system, benefit from the best possible experience. You will also be required to nurture low submitting customers through growth programmes allowing them to reach their full potential. As they work with Invisalign to provide positive patient outcomes, develop professionally and contribute to practice profitability, you will be responsible for facilitating this journey. You will also facilitate new & low submitting customer’s professional education, making it easy for them to understand and use the many tools and techniques available and promoting efficient practice workflows.

**In this role, you will**
- Achieve new customer activation rates in line with company targets
- Engage certified doctors with low case submissions and develop potential for new cases
- Play an essential part in achieving the company’s business objectives, by setting customers up for success and equipping them with the required skills and knowledge
- Contribute to the regional strategy of leading with digital to enable customers to effectively use intraoral scanning to enhance the patient experience and support commercial goals
- Gain an understanding of the GP-Ortho market place and clear aligner therapy sector
- Develop your training and communication skills
- Work cross-functionally particularly with the Inside sales team to facilitate a seamless customer handover.

**In this role, you’ll need **
- Minimum of 2 years work experience in relevant roles within sales
- The ability to drive results via strong influencing, networking and relationship building skills
- Excellent administrative acumen to ensure timely recording of actions and activities in the CRM (Salesforce dotcom).
- Experience of working in the dental sector will be an advantage
- A can-do creative attitude

**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our Applicant Privacy Policies for additional information.

**Global Diversity Statement**:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

**Equal Opportunity Statement**

LI-AB1 #LI-Hybrid

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