Student Voice Coordinator

3 months ago

Birmingham, United Kingdom University of Birmingham, Guild of Students Full time

**Organisation**:
This role is part of the Student Voice and Representation department working collectively with colleagues delivering the Guild’s advice, advocacy and welfare, democracy and representation, policy and campaigns work within the Community and Representation Directorate.

**Job Purpose**:
The Student Voice Coordinator (Postgraduate and International) is to support delivery of the Student Voice & Representation departmental plan. We expect Coordinators to help to create an inclusive and engaging environment for all.

**The role is required**:

- To support and proactively engage with our International and Postgraduate (PG) student communities
- To deliver activities and events to promote and support the International and PG experience that build engagement across both the Guild and the University of Birmingham, as well as providing remote support to students on the UoB Dubai Campus.
- To work as part of a team and with university colleagues, to understand the barriers to participation for International and PG Students to improve engagement with them.

Success in the role with require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here. Supporting a culture of ambitious targets and a positive team spirit are also key. Coordinators are expected to follow the Guild’s competency framework, which should be read in conjunction with this job description.

**Key Role Responsibilities**:
1. To work with the Senior Voice Coordinator and Student Voice & Representation Manager to ensure the International and Postgraduate student experience is considered and supported across the University of Birmingham.

2. To support and empower Guild International and Postgraduate Officers, working with them to support evidence led delivery of objectives and priorities to create positive change for Birmingham students, particularly international and postgraduate students.

3. To support Guild International and Postgraduate Officers to play a meaningful role in University meetings, by providing effective briefings to understand how wider policy and practice impacts the students they represent, whilst developing operational relationships with relevant University colleagues.

4. To build effective professional relationships with International and Postgraduate students, and offer a varied programme of events and activity to facilitate their involvement and engagement within the Guild.

5. To work with the Student Voice & Representation Manager and relevant staff to develop, coordinate and deliver training and ongoing development support to Guild International and Post Graduate students as well as relevant student groups, societies and associations as required.

6. To work closely with the wider Guild Team to support and enhance the international and PG experience through events and activities provided by the Guild of Students, building a varied programme that increases engagement.

7. To be responsible for the administration of Guild committees when required, including preparation of agendas, attendance at meetings, drafting of minutes and actions arising, and support of volunteer committee members.

8. To assist with Guild of Students elections as required.

9. To keep up to date with local, national and international developments in Higher Education to monitor and develop expertise in these areas and how they may affect International and Post Graduate students, working closely with the Policy & Campaigns Coordinator.

10. To work closely with the Policy & Campaigns Coordinator to help create and maintain accessible information systems on Higher Education issues, committees and legislation in particular relation to international and PG students, which will act as a central source of information for the Guild team, elected student officers, student representatives and student groups.

11. To help formulate and conduct research briefs on student issues to inform representatives on student issues and opinion, develop new areas for such work, inform the Guild’s Strategic Plan and priorities for the organisation.

12. To maintain and develop constructive debriefing structures with officers and staff after committees and meetings and ensure knowledge is effectively maintained and communicated within the organisation, and to create effective action plans so as to proactively respond to issues on behalf of students.

13. To work with the Senior Voice Coordinator, the Student Voice & Representation Manager and Officer Team in support of campaigns related to students at the University of Birmingham through such means as research, tool kits and coordination of activities.

14. To develop and maintain effective relationships with relevant local and national educational, campaigning and representational org

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