Media Account Executive

7 months ago

Manchester, United Kingdom Focus Agency Group Limited Full time

_**Job Context**:_

As a Media Account Executive, you will be a key member of our Client Services team, supporting the Account Director and Account Manager. We seek a dynamic individual passionate about media and digital marketing, eager to learn and grow in the industry. Collaborating with other Account Executives and Account Managers, you will help plan and execute comprehensive media strategies, with a focus on digital platforms like Facebook, Digital Display (Programmatic), PPC, and property portals.

You will engage in all aspects of media planning and buying, gaining a deep understanding of our processes and client needs. Your primary goal will be to master key activities, from media bookings to campaign analysis. This includes practical experience with media booking systems, supplier coordination, purchase orders, and schedule maintenance.

Your role involves significant client interaction, understanding and communicating their needs to suppliers and internal teams. Building strong client relationships and providing insightful campaign reports and recommendations are essential. Efficient workload management and high standards of client service are crucial.

You will also be encouraged to pursue continuous professional development, including gaining additional digital platform accreditations and staying updated on the latest trends in media and digital marketing. This position offers a unique opportunity to work in a fast-paced, collaborative environment, directly impacting client success and company profitability.**Responsibilities**:_
- Learn and master the key activities we undertake for clients, aiming to become competent in these tasks after the formal training period.
- Use the booking system to make, amend, and cancel bookings for all client activities, ensuring booked media activity is updated and shared within 24 hours of the initial booking.
- Communicate clients' needs to suppliers by providing clear briefs and setting performance expectations.
- Amend media bookings and schedules as directed by Account Managers or clients.
- Raise and format schedules to be clear and client-friendly, sending out schedules weekly on Fridays before 3 pm and within 24 hours of any new bookings.
- Liaise with suppliers and internal teams to ensure timely and efficient completion of work, maximising profitability for the company.
- Build effective relationships with clients in collaboration with Account Managers.
- Regularly report on campaign success without client prompts, providing analysis and recommendations for future activities.
- Create contact reports with clear actions and responsibilities following client calls, sharing them the same day.
- Gather data, research, and intelligence for client documents, researching media placements and presenting findings clearly and in line with client expectations and agency SLA.
- Update administration systems as required and promote good housekeeping including archiving old files and updating client details.
- At all times comply with the company policies, procedures, and instructions.
- You will be expected to carry out any other duties that may reasonably be required in line with your main duties.
- **Person Specification**:_
- **Qualifications**_
- A Degree in Media, Marketing, Business, or another relevant degree/diploma is desirable but not essential
- **Experience**_
- Previous experience in client management within a service-provision organisation.
- Experience working within an agency environment is desirable.
- Experience liaising with various stakeholders.
- **Knowledge and Skills**_
- Proficiency in in Microsoft Office Suite, specifically Word, Excel, Outlook and Teams
- Knowledge of digital marketing communications.
- Knowledge of media bookings/schedules is advantageous.
- Strong interpersonal skills, along with excellent verbal and written communication skills.
- Strong writing, grammatical and proofreading skills.
- Skilled at prioritising and managing your own time across multiple clients in a fast-paced working environment.
- Excellent planning and organisational skills.
- High attention to detail.
- An understanding of GDPR and relevant legislation.
- **Personal Qualities**_
- Ability to work under pressure to meet client needs.
- Highly ambitious and driven, with the initiative to achieve goals.
- Commitment to working efficiently and accurately.
- Ability to work as part of a team and maintain motivation when working alone.
- Strong interest in the media industry.
- Enthusiastic and eager to learn new skills.
- Willingness to get involved and stay motivated within the team structure.
- Team player.

**Job Types**: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester, M4 6WX: reliably commute or plan to reloc

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