Personal Advisor

5 days ago

East London, United Kingdom Work in Action Ltd Full time

**Company description**

Work in Action Ltd is a new employment and skills provider, providing employment and skills support for unemployed & often vulnerable individuals in Newham and surrounding boroughs. Our organizational culture is supportive with a heavy emphasis placed on providing employee welfare & opportunity.

**Job description**

**Personal Advisor-Complex needs**

**(Voluntary position with potential for employment in the future)**

Would you like to gain some experience whilst really making a difference to the lives of others?

If yes, you could be the person we’re looking for.

You’ll be supporting people who may have complex barriers to find sustainable employment in order to achieve independence. Improving the health and wellbeing of individuals through employment, providing high quality 1-2-1 (& group) work for people often with complex social & emotional needs.

We’re currently seeking a Volunteer Personal Advisor to support the delivery of our employment and skills programmes in our offices (or home-working). We are looking for someone with some experience in this area who is looking to build on this.

**Main duties/responsibilities include**:

- Working with & providing tailored support to individuals on a 1-2-1 basis and in group settings in order to help them achieve their goals.
- Assisting individuals overcome barriers, build confidence, improve wellbeing and enhance opportunities to find sustainable employment in order to achieve independence.
- Take in/source referrals, gather and process relevant information and liaise with internal/external services as appropriate.
- Complete initial individual needs assessments, agreed action plans, and subsequent & ongoing assessments for individuals using our services as required
- Provide a wrap-around & holistic service in line with the needs and aspirations of the individual whilst providing documentary evidence of support, & updating own small caseload regularly.
- To work as part of a team but have the ability to work independently and manage own workload in order to effectively support individuals move forward with their lives.
- Liaising with professionals from multiple agencies including mental health charities, substance abuse agencies, local authorities, DWP, and other statutory/voluntary agencies making external referrals as necessary.
- Implement and co-ordinate a timetable to include various activities/sessions, work placements, interviews, & workshops in order to help the individual on their journey towards sustained employment.
- Ensuring the service user fully understands their rights and responsibilities as service users
- Assisting service users with welfare and housing benefit issues as required, providing support with finance management or sign post as required and maintaining accurate and up to date records.
- Relevant knowledge of benefits associated with unemployed service users.
- Other duties commensurate with the post.

**Do you have some experience/knowledge of**: working/dealing with vulnerable individuals often with complex needs, support work, or similar, challenging behaviour, employer engagement, delivering training sessions, work placements, meeting targets, voluntary sector, Safeguarding, Microsoft Office?

**Please send CV & Cover Letter demonstrating how you meet the above criteria**

**An enhanced DBS clearance will be required for this role.**

Work in Action Ltd is an equal opportunities employer

**Why volunteer with us?**
- You’ll be doing something really meaningful by helping others within your local community
- You’ll be getting involved with an exciting new organization, & we can grow together
- Increase your own levels of confidence & self-esteem
- You’ll receive ongoing training to develop real work skills (plus skills within the sector).
- Gain really good experience to put on your CV
- Get a reference for employment in the future

**Job Types**: Part-time, Volunteer
Part-time hours: 4-25 per week

Schedule:

- Monday to Friday

COVID-19 considerations:
The safety and wellbeing of our service users and staff continue to be our first
& overriding priority. Some safety measures will remain in place to ensure colleagues & vulnerable services users are as safe as possible during this time.

Ability to commute/relocate:

- East London: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in East London

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