Brazilian Portuguese Customer Service Advisor

4 weeks ago

StokeonTrent, United Kingdom bet365 Full time

**Overview**:
**Operations**:
**Full Time**:
**Closes 13/06/23**:
**Stoke-on-Trent**:
**Full Time**:
**Closes 13/06/23**:
**Who we are looking for**:
Um Agente do Serviço de Apoio ao Cliente em português brasileiro no nosso turno tarde/noite para fazer parte de uma equipe consolidada e acolhedora.

A nossa equipe de português brasileiro está crescendo e nós estamos oferecendo uma fantástica oportunidade para trabalhar em um novo modelo do turno tarde/noite.

Em contrapartida, nós oferecemos um salário competitivo, um fantástico período de férias, um vantajoso sistema de bônus e uma variedade de outros benefícios. O salário inicial para esta vaga é £29,179 ao ano, e aumenta para £30,349 após conclusão bem-sucedida do treinamento.

Esta vaga é elegível para inclusão na política de trabalho híbrido da empresa, por meio da qual você terá a opção de trabalhar até três dias em casa.

**Preferred skills and experience**:

- Paixão em oferecer um excelente atendimento ao cliente;- Boas habilidades interpessoais;- Comunicação verbal e escrita de nível fluente/nativo em português brasileiro;- Boas habilidades de comunicação em inglês;- Capacidade de realizar múltiplas tarefas ao mesmo tempo;- Capacidade para resolução de problemas;- Boa aptidão informática, textual e numérica.**Main Responsibilities**:

- Utilizar português brasileiro para se comunicar de forma eficiente com nossos clientes;- Comunicar-se com departamentos internos de língua inglesa para resolver dúvidas de nossos clientes;- Proporcionar uma experiência positiva aos nossos clientes, resolvendo os seus problemas o mais rápido possível;- Utilização de ferramentas internas para prestar auxílio e esclarecer a dúvida do cliente;- Promover o jogo seguro;- Manter-se informado sobre políticas, procedimentos e requisitos de licença.**Want to become part of the team?**:
**The benefits of working with us**:
**Bonus Schemes**:
**Recognition for your performance and hard work.**:
**Company Pension**:
**Preparing you for later life with a top pension.**:
**Employee Assistance Programme**:
**Supporting the wellbeing of you and your family.**:
**Eye Care**:
**In a digital world, we help take care of your vision.**:
**Income Protection**:
**Your income is protected, just in case.**:
**Life Assurance**:
**Peace of mind for your family in any eventuality.**:
**Tax Free Childcare Scheme**:
**A bit extra in your pocket to help with your little ones.**:
**Life Events and Long Service**:
**To celebrate your big occasions, dedication and hard work.**:
**Stoke-on-Trent**:
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

**Our location**:

- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.

**What we get up to**:
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

**Some location benefits**:
**On-Site Restaurant**:
**Tea and Coffee Service**:
**Great Commuter Links**:
**Company Leisure Facility**:

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