Intensive Housing Management Officer

6 months ago


Calderdale, United Kingdom Horton Housing Association Full time

Reference

**HHA23 - 82**

Job Type

**Permanent**

Department

**Intensive Housing Management**

Location

**Calderdale**- . Recruitment Pack**Horton Housing**

**Horton Housing is a not-for-profit Housing Association that manages a wide range of different housing, training and support services across Bradford, Calderdale, Kirklees and North Yorkshire. We offer support to a variety of people, including those who are homeless or at risk, young people and refugees. We offer accommodation, skills and language support, and use a strength based approach to help the people we support achieve their goals in a manner which works for them.**

We are currently recruiting for an Intensive Housing Management Officer to join our service in Calderdale.

**The role**

You will be working across Calderdale supporting the day-to-day operational management of properties. You will provide intensive housing management to tenants including duties such as assisting tenants to comply with the terms of their occupancy agreement, recording, handling repairs, minimising voids. You will liaise very closely with internal and external professionals working with tenants.

**What we are looking for**
- An understanding or experience of the challenges faced by people going through difficult times e.g. homelessness, ill-health, offending, unemployment etc.
- Understanding of and/or experience of strength-based, person-led approaches to working alongside people.
- Experience of housing management including reporting repairs, health & safety, void management, dealing with tenancy issues, tenancy enforcement etc.
- Ability to develop and maintain strong partnership working; liaising and working closely with other agencies/organisations to provide a holistic service.
- Experience of the welfare benefits system, including Universal Credit and Housing Benefit.
- Ability to work well on own initiative and as part of a larger team.
- Valid driving licence and use of vehicle for work purposes
- Ability to maintain professional boundaries
- A passion for enabling people to use their talents and abilities to solve their own difficulties.
- Ability to listen to people and recognise them as experts in their own lives.

**What Horton offers in return?**

In return, this role is offering a salary of up to £24,652, pro rata. The role also offers excellent benefits including 30 days annual leave, contributory healthcare plan, flexibility in hours and exceptional training and development opportunities.

**How to apply**

Please upload your CV and covering letter, detailing how you meet the requirements of the role.


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