Volunteers Support Officer

2 weeks ago

Bristol, United Kingdom Adecco UK Full time

**This role is blended working, meaning there will definitely be time required in the office but we do have a hybrid working approach so some WFH will be available.**

**Main Purpose of the role**:
To support the Police and Crime Commissioner in holding the force to account in their

provision of an effective and efficient police service through volunteer panels and the Independent Custody Visitor Scheme.

To support the Scrutiny and Assurance Manager in delivering a high-quality co-ordination and administration provision to the volunteer panels and the Independent Custody Visitor Scheme.

To act as a point of contact for volunteers, supporting them in day to day in delivery of their roles.

**Main responsibilities**:

- Provide support and facilitation for key meetings such as the PCC's Scrutiny Panel meetings: the Independent Scrutiny of Police Powers Panel and the Independent Scrutiny of Police Complaints Panel. Including arranging teams meetings & disseminating agendas, taking minutes & attending meetings in person where applicable to assist with meeting administration.
- Use meeting minutes, feedback from volunteers and data to produce quarterly/annual reports in collaboration with the panel chairs for the Scrutiny Panels and for the Independent Custody Visitors Scheme.
- Manage/action/respond to the dedicated OPCC Volunteer Inbox to support the volunteers in their daily activity including responding to general enquiries & questions related directly to the Volunteer Recruitment Campaign.
- Ensure all volunteer expenses received both electronically and in paper form are checked and forwarded for processing.
- Upload and share files with volunteers using a cloud-based system.
- Work with the Scrutiny & Assurance Manager to check the Avon & Somerset Custody App used to record visits conducted by Independent Custody Visitors. Ensure any issues in custody that are identified are recorded into a centralised spreadsheet to be addressed further.
- Support the sharing with OPCC colleagues of relevant information and insights received through volunteer work, to inform a joined-up approach to ASP scrutiny and partnership working.
- Work closely with colleagues to develop and maintain efficient processes. Maintain and operate efficient and effective contact handling and information management systems, ensuring they are updated, and information is stored and disposed of appropriately.
- Communicate effectively with members of the public and stakeholders. Demonstrate professional and efficient customer service skills in all interactions.
- Maintain and operate efficient and effective record keeping and filing systems, ensuring they are updated and information is stored and disposed of appropriately.
- Maintain professional awareness and horizon scan for future developments, with a commitment to own personal and professional organisational development.
- Demonstrate a commitment to the OPCC values, equality and diversity through actions and activities.
- Undertake any other duties as reasonably commensurate with role.

PERSON SPECIFICATION:
The OPCC is looking for a person who can evidence that they have the following competencies
- Previous experience of working in a customer service/volunteer focused role.
- Previous experience of diary management, agenda setting, taking minutes and setting up virtual and in person meetings
- Ability to manage a portfolio of work with competing deadlines. Ability to be flexible to respond to changing priorities
- Ability to analyse and present information in a range of formats.
- Excellent written and verbal communications skills. Understanding of confidentiality and information governance
- Strong ICT skills and competent to use a range of IT packages including word processing and spreadsheets.
- Proven ability to handle stakeholder interface effectively and professionally in a way that establishes confidence, credibility and trust.
- Able to develop and support productive working relationships. Ability support team members and volunteers.
- Ability to identify risks and make suggestions around how to mitigate and manage them.
- Successful experience and/or knowledge within a local authority, policing or relevant public or voluntary sector organisation.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Lynette crisp

  • Volunteer Support Officer

    4 days ago

    Bristol, United Kingdom Essential Employment Full time

    **Volunteer Support Officer needed in Bristol £12.74 ph **PAYE - Reference: 348280** - Provide support and facilitation for key meetings such as the Scrutiny Panel meetings: the Independent Scrutiny of Powers Panel and the Independent Scrutiny of Complaints Panel. Including arranging teams meetings & disseminating agendas, taking minutes & attending...

  • Volunteers Support Officer

    6 days ago

    Bristol, United Kingdom Service Care Solutions - Criminal Justice Full time

    Service Care Solutions are looking for a Volunteers Support Officer to work within the Avon & Somerset Police on a 6-month contract. **Location**: Bristol **Job role/description**: To support the Police and Crime Commissioner in holding the force to account in their provision of an effective and efficient police service through volunteer panels and the...

  • Landscape Volunteering Officer

    7 days ago

    Bristol, United Kingdom Arnos Vale Cemetery Trust Full time

    Arnos Vale Cemetery is a Victorian Garden Cemetery in the heart of Bristol. We are an uplifting site of culture, history, nature, conservation, and wellbeing. The Cemetery is a 45-acre urban green space; a unique and fascinating place for the community and visitors to explore. We manage different areas of the site in different ways; for families visiting...

  • Landscape Volunteering Officer

    2 weeks ago

    Bristol, United Kingdom Arnos Vale Cemetery Trust Full time

    Arnos Vale Cemetery is a Victorian Garden Cemetery in the heart of Bristol. We are an uplifting site of culture, history, nature, conservation, and wellbeing.The Cemetery is a 45-acre urban green space; a unique and fascinating place for the community and visitors to explore. We manage different areas of the site in different ways; for families visiting...

  • Admin Support Volunteer

    4 weeks ago

    Bristol, United Kingdom Voscur Full time

    This is a volunteer role, but a minimum of 3 hours a week would be required. Location: Bristol Details of Role: General reception support to include taking calls and greeting clients.  Photocopying and document scanning. Refreshing office stationery supplies. Updating client information on the systems database. Monitoring client satisfaction and...

  • Group Support Volunteer

    3 weeks ago

    Bristol, United Kingdom Alzheimer's Society Full time

    About The Role If you love meeting new people and want to support people affected by dementia in your area, then we may have just the volunteer role for you! As a Group Support Volunteer, you’ll support and encourage people affected by dementia to engage in activities and socialise with others in a group setting. A friendly face at the group,...

  • Policy Volunteer

    2 weeks ago

    Bristol, United Kingdom SWAST Full time

    Ambulance Service Volunteer - HALO Helping Hand (Bristol) South Western Ambulance Service NHS Foundation Trust The HALO Helping Hands role is an assistant to the Hospital Ambulance Liaison Officer (HALO). The aim of the HALO is to manage the smooth transition of patients from the incoming ambulance crews into the care of hospital teams. They also aim to...

  • Helpline Volunteer

    4 weeks ago

    Bristol, United Kingdom SARSAS Full time

    We have an exciting opportunity to join the thriving and dynamic SARSAS team as a Helpline Volunteer. **About the role** Our Helpline gives support to 1000s of people each year who have been affected by sexual violence and abuse at any time in their lives. Through our telephone, Live Chat and e-support services we offer emotional support. Volunteers give...

  • Volunteer Engagement and Administration Coordinator

    7 days ago

    Bristol, United Kingdom St Peter's Hospice Full time

    Are you an experience administrator? Do you have great organisational skills? Is attention to detail one of your strengths? If so, we’d love to hear from you. We have a fantastic opportunity for a **Volunteer Engagement and Administration Coordinator **to join us**.** With over 1250 active volunteers, volunteering lies at the heart of St Peter’s...

  • Group Support Volunteer

    4 weeks ago

    Bristol, United Kingdom Alzheimer's Society Full time

    **About The Role**: If you love meeting new people and want to support people affected by dementia in your area, then we may have just the volunteer role for you! As a Group Support Volunteer, you’ll support and encourage people affected by dementia to engage in activities and socialise with others in a group setting. A friendly face at the group,...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job AdvertJulian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job AdvertJulian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Volunteering Training

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Volunteering Training

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job Advert Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. **Job Role**: Hub Volunteer: supporting refugees and asylum seekers in...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job AdvertJulian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job AdvertJulian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job Advert Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job Advert Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. Job Role: Hub Volunteer: supporting refugees and asylum seekers in South...

  • Hub Volunteer

    6 days ago

    Bristol, United Kingdom Julian House Full time

    Job Advert Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of...