Part-time Reservations and Host

6 months ago


Islington, United Kingdom The Skinny Kitchen Full time

We are currently seeking a highly organised and customer-focused individual to join our team as a Part-Time Reservations Assistant. This is a fantastic opportunity to become an integral part of a dynamic and growing company, providing exceptional service to our valued customers.

**Key Responsibilities**:
**Reservation Management**:

- Assist customers in securing bookings and providing relevant information about our services.
- Update reservation databases accurately and on time.

**Customer Service**:

- Ensure a high level of customer satisfaction by addressing inquiries and resolving issues effectively.
- Provide information about our services, pricing, and policies to customers.

**Collaboration**:

- Work closely with other team members to ensure a smooth reservation process.
- Communicate effectively with different departments to coordinate bookings.

**Administrative Tasks**:

- Complete administrative duties related to reservations, including data entry and record-keeping.
- Assist in maintaining an organised and efficient office environment.

**Hosting Events**:

- Assist in hosting events being the link between the reservations team and the restaurant.

**Requirements**:

- Previous experience in a customer service or reservations role is preferred.
- Excellent communication skills, both written and verbal.
- Strong organisational and multitasking abilities.
- Exceptional attention to detail.
- Ability to work independently and collaboratively as part of a team.

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £12.00-£14.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Islington, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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