Part-time Reservations and Host
6 months ago
We are currently seeking a highly organised and customer-focused individual to join our team as a Part-Time Reservations Assistant. This is a fantastic opportunity to become an integral part of a dynamic and growing company, providing exceptional service to our valued customers.
**Key Responsibilities**:
**Reservation Management**:
- Assist customers in securing bookings and providing relevant information about our services.
- Update reservation databases accurately and on time.
**Customer Service**:
- Ensure a high level of customer satisfaction by addressing inquiries and resolving issues effectively.
- Provide information about our services, pricing, and policies to customers.
**Collaboration**:
- Work closely with other team members to ensure a smooth reservation process.
- Communicate effectively with different departments to coordinate bookings.
**Administrative Tasks**:
- Complete administrative duties related to reservations, including data entry and record-keeping.
- Assist in maintaining an organised and efficient office environment.
**Hosting Events**:
- Assist in hosting events being the link between the reservations team and the restaurant.
**Requirements**:
- Previous experience in a customer service or reservations role is preferred.
- Excellent communication skills, both written and verbal.
- Strong organisational and multitasking abilities.
- Exceptional attention to detail.
- Ability to work independently and collaboratively as part of a team.
**Job Type**: Part-time
Part-time hours: 25 per week
**Salary**: £12.00-£14.00 per hour
**Benefits**:
- Company events
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Islington, Greater London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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