Admin Manager

1 month ago


Swindon, United Kingdom Westrop Medical Practice Full time

**Reports to: Operations Manager**

**Hours: Full time**

**Pay Rate: £28k per Annum (Pro Rata)**

An exciting opportunity has arisen at Westrop Medical Practice for an Admin Manager.

We are looking for a dynamic and enthusiastic individual with excellent organisational skills and the ability to lead and encourage, make decisions/use initiative to support our Reception team as well as assist the Operations Manager.

**Benefits**
- Private Family Health Insurance included from start of employment
- Enrolment into the NHS Pension scheme
- Very competitive rates of pay
- Protected regular admin meetings
- Great opportunities for career progression

**Job Summary**

Responsible for the day-to-day management of administrative staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales reporting to the Operations Manager. As well as assisting theOperations Manager in any necessary duties. Promote a harmonious and professional atmosphere in this public facing role.

**Management Role**

Induction and training of all new staff to agreed standards

Oversee e-learning of all reception staff and advise the Operations Manager on any training requirements

Ensure adequate staffing levels

Deal with more complex enquiries from patients

Continually assess and evaluate systems and quality, recommending changes and improvements to the Operations Manager as appropriate.

Manage day to day issues that may arise within the team or individuals

Regularly evaluate quality of individual and team performance

Support the annual appraisal process for reception staff

**Admin Duties**

Deal with general enquiries from patients and the general public

Book appointments and home visits

Process requests for repeat prescriptions

Register new patients, ensuring full practice information is given


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