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Solutions Advisor
3 weeks ago
**Solutions Advisor**
Our client is looking for individuals to join their team, where you will provide solutions to customers and assist wherever possible.
**What a current employer has to say about working for this client**:
- “A corporate setting but with a friendly and family feel, where you are more than just a number. The company and management support individuals with further career development and we have a reputation for excellent staff retention. Everyone knows everyone, so you gain an opportunity to join a reputable organisation, but make new friends and contacts”._
**The basic salary for this position starts at £21k - £23k, however with easily reached KPIS, targets and additional incentives, you can push your earnings to £26k - £28500k, plus will be rewarded with an attractive benefits scheme.**
**The Individual**:
- Although experience in a similar customer focused role would be an ideal, we are keen to attract individuals who have a working history gained from within the retail sector, who are looking to make a career change into an office setting.
- You will enjoy working in customer services, and have a friendly and engaging personality, happy to communicate over the telephone
- A team player, you will also enjoy using your own self-motivation to achieve your individual goals
- IT proficient, you will be required to work off multi-screens, and / or been enthusiastic and have the confident to learn
**The Role**:
- Providing a high level of customer service, you will use your listening skills to build a rapport with the customer and show an understanding of any issues being experienced
- Using your resolution skills you will help source the best outcome for each individual
- Updating individual records and agreements, you will be required to send information and documents to clients
- Building a rapport with the customer, so they will be happy to contact you / the team again if required
This is a vital role to the business, extensive training will also be provided.
Interviews taking place a.s.a.p.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: EW 12762
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