CRM Executive

**The Brand**

Boux Avenue is a brand for women.

We care about the things which resonate the most with women today, Women’s health, Personal self-esteem, Positivity around image and body shape.

We see ourselves as a celebration of 21st century femininity and sexuality.

**Our Product**

We are a design led brand; our products designed for women by women in London. The products we make are completely unique and instantly recognisable, as well as being innovative and made to the highest standards, we lead the industry in fit and quality. We express our personality with a love of colour and flair for fashion. Sometimes we dress up and then we are striking and unmissable, sometimes we chill out and then we are effortless and supportive.

We are a community, and we are there for each-other.

**Job purpose**

**Main duties and responsibilities**
- Keeping up to date with industry CRM activity and sharing any ideas or concepts for us to test
- Support CRM manager with the customer loyalty programme
- Own the AB testing calendar to constantly improve campaign performance
- Analysis and data-driven-decision making to create your own commercial strategies for each audience that will deliver performance against targets and client budgets
- Review competitor activity and share updates with wider marketing and creative teams to inspire new opportunities

**What we would like to see in you**
- You must have previous experience working with an ESP. Ometria is desirable but not essential. This will preferably be in a fast-paced B2C environment
- Analytical and proactive approach with the ability to draw conclusions from data and make recommendations based on results
- Strong attention to detail
- Excellent copywriting skills
- You will have great personal communication skills and relish working as part of a dynamic team
- You will be well organised with the ability to plan ahead and work to tight deadlines
- Ideally educated to degree level or equivalent, preferably in a marketing-related field.

**What are the benefits?**
- 25 days holiday allowance (excluding bank holidays).
- Generous discount at Boux Avenue and across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas & London Graphic Centre).
- LoveWimbledon card giving you discounts on retailers and restaurants within Wimbledon.
- Fun working environment, with regular social events.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

Work Location: In person