Retail Sales Advisor

5 months ago

Royal Tunbridge Wells, United Kingdom Brewers Decorator Centres Full time

**Retail Sales Advisor**

**Tunbridge Wells**

**40 hours per week over 5 days**

**Monday to Friday with Saturdays on a rota**

**6 Month Fixed Term Contract**

**Salary - £25,255.00 per annum (Pro rata) plus pension and company benefits**

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Tunbridge Wells on a 6 Month Fixed Term Contract. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

We are proud to have been serving the local community, supplying decorating materials to a range of customers in Tunbridge Wells for over 90 years. The store has a large and spacious showroom and attracts a mixture of trade and retail customers. We stock an impressive range of trade and designer paints as well as an extensive selection wallpapers, fabrics, soft furnishings and home décor items as well as all the decorating supplies and materials our customers need to get the job done. The team between them have a wealth of industry knowledge and experience with Brewers so it’s no wonder we have built up a strong customer base and a reputation for being the decorator’s first choice. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a Retail Sales Advisor with Brewers, some of your responsibilities will include**:

- Provide exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store

**Who we are looking for to join our team**:

- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Keen to learn, develop skills, and progress within our industry

**In return, we offer a comprehensive benefits package consisting of**:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service (pro rata for Fixed Term Contract)
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts give you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Other job titles associated with this role include Retail Assistant, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant

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