Outpatient Administrator

1 month ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- CAS- Oncology
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 164-4844521**Site**
- City Hospital
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 per annum
- **Salary period**
- Yearly
- **Closing**
- 02/01/2023 23:59Job overview

This is an exciting opportunity to join an establish friendly team within the Oncology department for an Outpatient Administrator.

As a team player you will work closely with colleagues to make great things happen across the Oncology specialty.

Are you a person passionate about health care and want to make a difference?

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

Working as part of the outpatient team the role will involve providing high quality admin and clerical support. The post holder will need to use their initiative and skills to develop processes and ensure the effective provision of a quality service.

Working for our organisation

One in two people will develop cancer at some point in their lives.

People are surviving for longer after a diagnosis, with 57% of patients surviving ten years or more. Improved cancer survival is mainly due to advances in treatment and greater public awareness leading to earlier diagnosis. Oncology has seen a significant year on year growth in activity due to a rise in the number of treatments delivered because of increasing availability and success of cancer treatments. Patients are being offered more and different treatment options, such as immunotherapy, targeted cancer drugs and hormone therapy, alongside chemotherapy and radiotherapy, meaning survival rates of cancer are improving year on year and patients are being treated for longer.

Team NUH are bound by seven values. We are trusting, empowering, ambitious, mindful, nurturing, united and honest and our vision is to be outstanding in health outcomes and patient and staff experience.

Detailed job description and main responsibilities

Be responsible for arranging booking follow up appointments.

Using Medway PAS or any other relevant electronic booking systems to arrange appointments for new and follow up clinics, as instructed by the directorate management team medical/nursing staff.

Reduce and cancel clinics

Arrange transport as necessary

Ensure Referral to treatment patient data quality is accurate at all times.

Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.

Manage the demand and capacity within the standard operating practice taking decision to escalate to the directorate management team any capacity issues

Responds to any temporary day to day demand and capacity updates required in Medway

Print appointment/procedure confirmation letters as necessary and send to patients with the relevant information leaflets promptly.

Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.

Notify Outpatient Co-ordinator or designated person of any patients who fail to attend their appointment who will take necessary action in line with department and/or Trust policies.

Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times

Distributing and opening in-coming mail timely and dealing with appropriately.

Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.

Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately**_._**

Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.

Undertake any other duties, which may reasonably be required.

Person specification

Experience

Essential criteria
- Previous experience in an office environment
- Experience of MS Office
- Understanding of the importance of confidentiality

Desirable criteria
- Knowledge of hospital IT systems, e.g. Medway PAS, NOTIS, DHR.

Physical skills

Essential criteria
- Frequent use of VDU equipment

Other requirements

Essential criteria
- Remains calm and co-operative under pressure or in difficult and uncertain situations

Training & Qualifications

Essential criteria
- To be educated to ‘O’ Level, GCSE or equivalent standard including English and Maths at grade C/5
- NVQ Level 3 or equivalent

Communication and relationship skills

Essential criteria
- Excellent communication skills with the ability to communicate with staff and the public
- Ability to work as part of a team

Analytical and Judgement skills

Essential criteria
- Ability to deal logically with complex issues.
- Works in line with organi

  • Outpatient Administrator

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An opportunity has arisen for permanent full time Band 3 Outpatient Administrators within the Outpatient Central Appointments Office based at Bishop House. Main duties of the job in addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division for Gynaecology Outpatients based at Gateway F at the NHS Treatment Centre. The Outpatient Administrators core working hours are Monday to Friday between 8am-6pm. You will have excellent customer service skills and be committed to providing a first class service. You will be...

  • Outpatient Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an outpatient administrator to join our team in Sexual Health Services. We are looking for someone with a keen eye for detail who is able to accurately input data and is confident in the use of computerised technology. In addition to the below summary you need to familiarise yourself with the full Job Description and...

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 3 **Main area** - Therapy & Rehabilitation Services - **Grade** - NHS AfC: Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-4699976-A**Site** - Nottingham City Hospital - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum - **Salary period** - Yearly - **Closing** - 08/05/2023...

  • Outpatient Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    We are looking to recruit an outpatient administrator to provide comprehensive administrative support to all areas of the service. You will help us to organise and administer activities in line with agreed service priorities. Please see attached job description and person spec for further details.

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An Opportunity has arisen for two permanent full time Band 3 Outpatient Administrators within the Dermatology Department at the Nottingham NHS Treatment Centre.

  • Outpatient Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An opportunity has arisen for a permanent Band 3 Outpatient Administrator post within NUH supporting: Sleep Medicine, Respiratory Medicine, Orthopaedics, Pain Management, Physiotherapy, Occupational Therapy and Vascular Surgery services.

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre. The Outpatient Administrators core working days are Monday to Friday The hours will be over 5 days, with shift patterns between 8am-6pm You will have excellent customer service skills and be committed to providing a first class service. You...

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An opportunity has arisen for permanent full time Band 3 Outpatient Administrators within the Orthoptic and Optometry service at Queen's Medical Centre. Main duties of the job in addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert. Close liaison with Deputy...

  • Outpatient Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert. An opportunity has arisen for a full time permanent Band 3 Outpatient Administrator post within the Nottingham Treatment Centre on Gateway E supporting Rheumatology, Endocrinology, Diabetes and Hypertension.

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an excellent opportunity to join the Therapy & Rehabilitation Outpatient Admin Service, Clinical Support Division based at City Hospital. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm. You will have excellent customer service skills and be committed to providing a first class service....

  • Outpatient Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    **Outpatient Administrator Band 3** Part Time 30 hours per week working 4 days per week between the hours of 8am - 8pm. Due to ever increasing demands on our service there may be a need for weekend working in the near future. In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents...

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Outpatient Services **Grade** - Band 3 **Contract** - Fixed term: 9 months **Hours** - Full time - 37.5 hours per week (Monday-Friday, hours between 08.00-18.00) **Job ref** - 164- 5321486 **Site** - Nottingham Treatment Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 Per annum **Salary period** -...

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Registration & Referrals - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-5292301**Site** - Nottingham NHS Treatment Centre - **Town** - Nottingham - **Salary** - £22,816 - £24,336 PA - **Salary period** - Yearly - **Closing** - 29/05/2023 23:59Job...

  • Outpatient Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Registration & Referrals - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-5292301**Site** - Nottingham NHS Treatment Centre - **Town** - Nottingham - **Salary** - £22,816 - £24,336 PA - **Salary period** - Yearly - **Closing** - 04/06/2023 23:59Job...

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Sexual Health Services - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Part time - 28 hours per week (4 x 7 hours a day) - **Job ref** - 164-5133632**Site** - GUM, Victoria Health Centre - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum pro rata - **Salary period** - Yearly - **Closing** - Today at...

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Sexual Health Services - **Grade** - Band 3 - **Contract** - Secondment: 12 months (or Fixed Term) - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-4745468**Site** - GUM, Victoria Health Centre - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum - **Salary period** - Yearly - **Closing** - Today at...

  • Outpatient Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Sexual Health Services **Grade** - Band 3 **Contract** - Permanent **Hours** - Part time - 26 hours per week **Job ref** - 164-5950772 **Site** - GUM, Victoria Health Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum pro rata **Salary period** - Yearly **Closing** - 18/02/2024 23:59 Job overview An...

  • Outpatient Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Gynaecology Outpatients **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5446336 **Site** - Nottingham Treatment Centre - QMC site **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum **Salary period** - Yearly **Closing** - 23/07/2023 23:59 Job...

  • Outpatient Administrator

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Gynaecology Outpatients - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-5054210-A**Site** - The Nottingham Treatment Centre - **Town** - Nottingham - **Salary** - £21,730 - £23,177 Per Annum - **Salary period** - Yearly - **Closing** - 28/04/2023 23:59Job...