Outpatient Administrator

2 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Sexual Health Services

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Part time - 26 hours per week

**Job ref**
- 164-5950772

**Site**
- GUM, Victoria Health Centre

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 per annum pro rata

**Salary period**
- Yearly

**Closing**
- 18/02/2024 23:59

Job overview

An exciting opportunity has arisen for an outpatient administrator to join our team in Sexual Health Services. We are looking for someone with a keen eye for detail who is able to accurately input data and is confident in the use of computerised technology.

Main duties of the job

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Working for our organisation

With over 18,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

We are looking to recruit an outpatient administrator to provide comprehensive administrative support to all areas of the service. You will help us to organise and administer activities in line with agreed service priorities. Please see attached job description and person spec for further details.

Person specification

Training and Qualifications

Essential criteria
- Educated to ‘O’ level, GCSE or equivalent standard including English at Grade C.
- NVQ Level 3 in Administration or equivalent

Experience

Essential criteria
- Previous experience in an office environment and with ICT systems
- Understanding of the importance of confidentiality

Desirable criteria
- Knowledge of outpatient work and pathways
- Customer Service

Communication and Relationship

Essential criteria
- Excellent communication skills with the ability to communicate with staff and the public at all levels.
- Ability to work as part of a team and quickly adapt to changing situations.

Analytical and Judgement Skill

Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries.
- Works with standard procedures
- Ability to deal logically with quite complex issues, and deal with these in a professional manner.

Planning and Organisation

Essential criteria
- Ability to prioritise workload and use own initiative
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.

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