Admin

1 week ago


BurtononTrent, United Kingdom Pertemps Burton Commercial Full time

**HOT NEW OPPORTUNITY FOR A TEMPOROARY POSISION FOR A SERVICE SCHEDULER**
Fantastic salary of £11.79 - £12.82 per hour depending on experience. Working hours are 8.30am - 5.00pm Monday to Thursday and 8.30am - 4.30pm Friday.
Working within the Service Department, you will be primarily responsible for scheduling the daily workload for the field-based engineers. Critical to this role is an ability to liaise with the engineers, provide first class communication.
**Main duties include**:

- Scheduling the field-based engineers and Service Partners using the CRM system ensuring appropriate use of their skill sets whilst ensuring maximum productivity
- Organising parts to be delivered to the engineers; following internal process to ensure parts are dispatched from the warehouse, organising transport via third party suppliers, preparing relevant paperwork and Purchase Orders
- Working in collaboration with the other schedulers and members of the Department to resolve resourcing challenges and ensure all clients are given the best possible date of attendance.
- Prepare relevant Risk Assessments and Method Statements for all Cases.
- Accurately and methodically documenting all transactions
- Assisting with the Service Inbox to deal with Customer queries, raising Cases for call outs, quoted works and commissioning, and providing timely updates
- To help achieve Company and Departmental KPI’s


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