Terms and Conditions of Service Administration

2 weeks ago

High Wycombe, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 296410**Salary**:

- £22,758- Recruitment & Retention Allowance £2000 annually- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- MOD - Air - Career Management Support**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- RAF High WycombeAbout the job

**Job summary**:
We are looking for an enthusiastic team member to provide administrative support to the Terms and Conditions of Service (TCoS) team. You will be responsible to Career Management Support through the TCoS Executive Officers for the efficient and effective administrative operations of the TCoS team and its associated tasks.

This post offers the opportunity for some work to be delivered remotely once training is complete, as approved by Line Management/Chain of Command and in accordance with Head Office guidance.

This position is advertised at 37 hours per week.

**Job description**:
TCoS is a small team within Career Management. The team is primarily a processing hub, responsible for the administration of all TCoS processes associated with an individual’s service, ranging from promotions, contract changes, further service, future employability and exiting the Service.

Embracing modern ways of working and maintaining DPA compliancy, the team sends all correspondence electronically and expects responses to be returned electronically. With a customer base of c30,000 regular serving personnel, tasks are distributed among the TCoS Civilian Clerks.

This job description is a general outline of the role’s duties and responsibilities and may be amended as the team evolves. The post holder may be required to undertake other duties as required from time to time.

Understand and know how to navigate relevant policy and publications.

Be the point of contact for general queries within your allocated group mailbox.

Train for, develop an understanding of and carry out the tasks required for your TCoS role including:

- Management and processing of promotion tasks including substantiations
- Management and processing of re-engagement/change in commission task including offers, returns and withdrawals, re-mustering and Branch transfers
- Management and processing of Early Terminations from Service including Voluntary Withdrawals, discipline and medical exits
- Management and processing of Non-Reckonable Service Requests - All ranks
- Management and processing of Employment Review Boards (ERB) including monthly ERB updates
- Management and processing Extension of Service (EOS) Boards including exceptional Extension of Service and Continuance requests - All ranks
- Management and processing of re-joiner reckonable service
- Running rank review reports
- Weekly maintenance checks on registers
- Assisting with data cleansing projects
- Assisting with correction tasks
- Support the Offer to Transfer process
- Understand the use of SCIO in TCoS tasks
- Support other TCoS AOs in their role when required

**Person specification**:
As a key role within the team, you must be able to work successfully as a team member but also work on your own initiative and make decisions when required. You will be able to understand how your role affects the career management of your customers and process information accurately within short timescales.

This role is suited to someone who is highly organised, confident in using IT and enjoys being part of a high performing and busy team

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Managing a Quality Service
- Working Together
- Seeing the Big Picture

**Benefits**:

- Alongside your salary of £22,758, Ministry of Defence contributes £6,144 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- 25 days annual leave per year (increasing by one day per year to a maximum of 30 days)
- In addition to 8 public holidays per year you will also receive leave for HM The Sovereign's birthday
- Excellent travel links with free car parking, Sports and Social Club, Gym and Costa Cafe.

The post does not offer relocation expenses.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smo

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