Service Team Leader

3 months ago

Bletchley, United Kingdom West Midlands Trains Full time

£47,277 per annum

As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.

We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment we are looking to recruit a **Service Team Leader**, on a full time basis, based at **Bletchley TMD**.

You will lead and direct colleagues to enable the efficient production of correctly serviced, maintained, repaired, modified, and cleaned Traction and Rolling Stock at locations in designated areas in a safe and efficient manner.

**What does the job involve?**
- To plan and maintain a workload for colleagues and to guide colleagues to ensure the safe and appropriate servicing, repair, maintenance, and cleaning of traction and rolling stock at locations in the appropriate designated areas, in an efficient and productive manner and in accordance with laid down regulations and specifications.
- Ensuring that work is carried out in an efficient manner on an economical basis and within the defined time scales, and that matters of an urgent nature are given the correct priority.
- Advise, guide and instruct colleagues as necessary when they are carrying out technical work as required.
- Inspection of work carried out by colleagues to include in process inspections, audits, risk assessments and SCWR assessments.
- Report and make recommendations regarding staff levels and working arrangements and by making recommendations to management and technical staff that lead to the improvement of technical documentation, tooling or other work practices that would lead to improved productivity/efficiency, greater safety or higher fleet reliability. (An example would be making recommendation on improvement to working practices manning of jobs altering VMIs or on updating level checks).
- Responsible for specific area’s and for the Inspection of premises, ensuring upkeep of cleanliness, safety precautions, accident prevention, investigation and reporting, in accordance with safety procedures and regulations.
- Liaise with other departments and technical colleagues, attending meetings as required
- Overall responsibility for the control and efficient utilisation of allocated road vehicle fleet and records of use such assets.
- Formulate a daily colleague by colleague work plan that matches resource with required workload as required.
- Ensure that breakdowns and incidents are dealt with expeditiously, to including where required Call Out responsibility.
- Ensure all documentation is completed correctly relating to both vehicles maintained at the site, the site itself and the Colleagues, contractors and Agency staff employed on the site.
- Ensure colleagues comply with the requirement for accurate completion of work records to include the generation of, completion of and sign off of work as complete and compile records of all work done in accordance with local instructions, to include use of any electronic Maintenance Management System.. If required compile technical reports relating to work carried out.
- Adhering to Stores Procedures when using material. and to ensure cost effective use of said materials to include use of any electronic Maintenance Management System
- Undertake responsibilities and ensure compliance with local quality, safety, and environmental systems and take ownership of procedures that directly relate to the post
- Ensure all colleagues have the required tools to carry out the expected work
- Where applicable instruct new entrants, apprentices, contractors and visitors, on maintenance procedures, act as mentors as required, carry out competence assessments as required
- Produce KPI reports as required to demonstrate success
- Lead tool box talks and carry out team briefs as required
- Carry out first line management actions with regards to colleagues to include MFA, Discipline, Welfare and Poor Performance

**What skills and experience do I need to do the job?**
- Completed appropriate apprenticeship or hold relevant qualifications in electrical / mechanical engineering as specified by current company policy.
- Familiar with EMU’s and/or DMU’s maintenance and cleaning activities
- Familiar with Leadership practices or be willing to undergo training in leadership.

**What are the salary and benefits?**
- Salary - £47,277 per annum
- Final salary pension - one of the best pension schemes available
- Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary

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