Band 4 Emergency Department Reception Team Leder

2 months ago


Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Recognised as one of the largest NHS trusts - University Hospitals Birmingham is at the forefront of care within our communities across Birmingham. Our hospitals are location at QE, Solihull, Heartlands and Good Hope.

This vacancy is based at the QE.

Working on the front door of a busy Emergency Department is not for everyone. It is pressured, demanding and comes with challenging behaviours as people are often scared and injured. As the first point of contact you will be accountable for booking patients into the department on the PAS system, ensuring all of their details are correct and updated, taking detailed notes of their injuries. With that you will have excellent communications skills, with the ability to remain calm under pressure. As a key member of this team, you will see a varied workload, which can be challenging however being able to multitask in an efficient manner whilst maintaining a caring and helpful attitude underpins everything you do - to make a difference to your team and the patients that rely on us to care for them.

The Shift pattern for this vacancy is 4 days on 4 days off and the hours are 0800 - 1830, as this is part of a set shift pattern the hours and days are non-negotiable and cannot be changed.



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