Customer Assistant- Operations Assistant
6 months ago
**Working Pattern**:
Sunday
- 14:00- 18:00
Saturday
- 17:30- 21:30
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Leigh, GREATER MANCHESTER, ENGLAND;
Leigh SF
-
Customer Assistant
5 months ago
Leigh, United Kingdom M&S Full time**Summary** Customer Assistant - Foods - Leigh **All the details** **Working Pattern** **To start w c 7.7.24 until 28.9.24** **Thurs 17.30-21.30** **Friday 17.30-21.30** **Saturday 17.30-21.30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...
-
Night Customer Service Assistant/ Supervisor
5 months ago
Leigh, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Night Customer Service Assistant/Supervisor, Leigh** **Hours per week: 30 (3x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.** If working...
-
Night Customer Service Assistant/supervisor
5 months ago
Leigh, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor - Leigh** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift availability: Must be available to work night shifts between 10pm and 8.30am Monday to Sunday, you will typically work 3 nights out of the seven.** **If working between the hours of 11pm and 6am, you will...
-
Customer Assistant- Foods
6 months ago
Leigh, United Kingdom Marks & Spencer Full time**Working Pattern**: Friday - 17:30- 21:30 Saturday - 17:30- 21:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and...
-
Volunteer Shop Assistant
5 months ago
Leigh, United Kingdom The A World UK CIC Full timeJoin Our Dynamic Team as a Volunteer Shop Assistant! Are you passionate about making a positive impact in your community? Are you looking for an exciting opportunity to gain valuable experience while helping others? Look no further! We have the perfect role for you as a Volunteer Shop Assistant at our Community Interest Company (CIC) shop! About...
-
Customer Assistant
6 months ago
Abbots Leigh, United Kingdom Lidl in Deutschland Full timeSummary £12.40 - £13.00 per hour | 30 hour contract | Morning shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. ...
-
Sales Assistant
5 months ago
Leigh, United Kingdom CeX Full time**About Us** - We are a rapidly expanding company currently operating over 400 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India. - We trade digital stock with the customer on the high street, providing a unique 2-way service. - We are passionate about our stock, our customers, and our colleagues. - We work as...
-
Optical Assistant
6 months ago
Leigh, United Kingdom Specsavers Full time**Experienced Optical Assistant** **Specsavers - Leigh** **Full Time - 37.5 hours per week to include 1 weekend day** **_ In store bonus available and great progression opportunties!_** **28 days holiday plus your birthday off** **Great Transport links - Car parking, bus and train stations near the store** **Previous optical experience is essential for...
-
Pharmacy Customer Assistant
6 months ago
Leigh-on-Sea, United Kingdom Frenchs Chemist Full time**About us** Frenchs Chemist is a small business in Leigh-on-Sea. We are agile, professional, fast-paced, and our goal is to Inspire wellness and health within our local community.. Our work environment includes: - Modern office setting - Food provided Job Summary: **Duties**: - Assist pharmacists with prescriptions - Maintain stock by checking stock...
-
Charity Furniture Assistant
2 days ago
Leigh, Wigan, United Kingdom Wigan & Leigh Hospice Full timeJob SummaryWe are seeking a reliable and enthusiastic volunteer to join our retail team as a furniture assistant. As a member of our team, you will play a vital role in maintaining the appearance and organisation of our shop, ensuring that it remains a welcoming space for customers.You will be responsible for sorting and pricing stock, serving customers, and...
-
Accounts Assistant
6 months ago
Leigh, United Kingdom Simply Bearings Ltd Full time**Accounts Assistant (Strictly No Agencies)** Simply Bearings are seeking an Accounts Assistant to join our Accounts Team based in Leigh. With a starting salary of £23,500 and a performance related bonus, this is a great opportunity to join a true market leader. Simply Bearings Ltd was launched in 2004 and is the UK’s number one online retailer of...
-
Services Assistant
6 months ago
Leigh, United Kingdom Sainsbury's Full time**Location** - Leigh Atherleigh Way Store, Sainsbury's Supermarkets Ltd Parsonage Retail Park, Leigh, WN7 5SJ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 235740 **Schedule** Tue 6pm - Tue 10pm Wed 6:30pm - Wed 10:30pm Fri 6pm - Fri 10pm - Total hours: 12_ - Late Shift:...
-
Services Assistant
6 months ago
Leigh, United Kingdom Sainsbury's Full time**Location** - Leigh Atherleigh Way Store, Sainsbury's Supermarkets Ltd Parsonage Retail Park, Leigh, WN7 5SJ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 235747 **Schedule** Wed 6am - Wed 10am Thu 6am - Thu 10am Fri 6am - Fri 10am - Total hours: 12_ - Early Shift: 6am -...
-
Services Assistant
6 months ago
Leigh, United Kingdom Sainsbury's Full time**Location** - Leigh Atherleigh Way Store, Sainsbury's Supermarkets Ltd Parsonage Retail Park, Leigh, WN7 5SJ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 235710 **Schedule** Mon 6am - Mon 10am Tue 6am - Tue 10am Sat 6am - Sat 10am - Total hours: 12_ - Early Shift: 6am -...
-
Services Assistant
5 months ago
Leigh, United Kingdom Sainsbury's Full time**Location** - Leigh Atherleigh Way Store, Sainsbury's Supermarkets Ltd Parsonage Retail Park, Leigh, WN7 5SJ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 220433 **Schedule** Tue 12pm - Tue 4pm Wed 3pm - Wed 7pm Sat 10:30am - Sat 2:30pm - Total hours: 12_ Love food,...
-
Services Assistant
6 months ago
Leigh, United Kingdom Sainsbury's Full time**Location** - Leigh Atherleigh Way Store, Sainsbury's Supermarkets Ltd Parsonage Retail Park, Leigh, WN7 5SJ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 228459 **Schedule** Thu 2pm - Thu 6pm Fri 6pm - Fri 10pm Sat 2:30pm - Sat 6:30pm - Total hours: 12_ Love food,...
-
Services Assistant
6 months ago
Leigh, United Kingdom Sainsbury's Full time**Location** - Leigh Atherleigh Way Store, Sainsbury's Supermarkets Ltd Parsonage Retail Park, Leigh, WN7 5SJ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 228460 **Schedule** Mon 11am - Mon 3pm Wed 6pm - Wed 10pm Thu 3pm - Thu 7pm Sat 9:30am - Sat 1:30pm - Total hours:...
-
Services Assistant
6 months ago
Leigh, United Kingdom Sainsbury's Full time**Location** - Leigh Atherleigh Way Store, Sainsbury's Supermarkets Ltd Parsonage Retail Park, Leigh, WN7 5SJ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 239892 **Schedule** Sun 1pm - Sun 5pm Fri 6pm - Fri 10pm Sat 6:30pm - Sat 10:30pm - Total hours: 12_ - Late Shift:...
-
Assistant Psychologist
5 months ago
Leigh, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full timeTo support and enhance the psychological care of clients within Atherleigh Park Hospital through the delivery of evidence-based assessments and psychological interventions with service users and their families. To work within the agreed specialty / ward under the supervision of an appropriately qualified psychologist. You will have access to relevant CPD...
-
Assistant Manager
3 weeks ago
Leigh, Wigan, United Kingdom NEXT Full timeAbout the RoleAs an assistant manager, you will play a key role in supporting the management team in achieving business objectives. Your responsibilities will include coordinating operations, managing budgets, and developing strategies to improve efficiency and productivity.Key Responsibilities- Coordinate day-to-day operations- Manage budgets and financial...