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Kiosk Supervisor
4 months ago
**Location**:
Harbour Rd, Portishead, Bristol, BS20 7DE
**Salary**:
£11.00 Per Hour
**Employment type**:
Full time
Our kiosk is located inside the Waitrose BS20 7DE
Kiosk Supervisor - YO Kiosk
**Hourly Rate**: £11 per hour
Become a YO pro and pioneer our new concept, bringing restaurant quality sushi and sensational street food to a supermarket near you.
**As part of our Kiosk team, you'll enjoy**:
Fantastic working hours with no late nights
Power your shift with full choice of free YO food on your paid break
Opportunity to grow with YO we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
Brilliant support services designed to enhance your physical, mental and financial wellbeing
Bespoke reward platform including access to retail, cinema & gym discounts
50% off your food every time you dine with us for you and 3 friends
Our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us
Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals
**Key Responsibilities**:
Responsible for supporting the multi-site/cluster manager with the daily operation of the kiosk including the whole shift in the absence of the manager overseeing food prep and service standards
You will manage stock and ordering to ensure you and the team hit production and waste targets
You will ensure budget is hit by managing labour and food costs as well as gross sales to achieve profit
Lead consistent standards and analyse profit performance
Drive standards and lead team to achieve high levels of customer service
Know and understand what it means to deliver amazing service
Create an engaged team with a culture of team work and support
Work closely with the manager to assess teams skills and knowledge gaps to help build and maintain a high performing team
Train team in a supportive and motivating manner providinig constructive feedback
Drive systems through coaching and spot checking and be a role model
Maintain high standards of cleanliness and organisation
Promote a safe and healthy working environment by leading by example and report any issues
Achieve a level of service through constant monitoring of brand standards
Support teams opening and closing locations and provide leadership during operating hours - be flexible to support other kiosks when needed
Support and cover an emergency shift when needed
**Key Behaviours**:
Here at YO we are food fanatics You must share our passion for pan-Asian flavours
You must have a keen eye for standards and strive to always deliver the best quality food and service and results
You should have an eye for detail and deliver consistent standards
You should be personable with a 'can do' attitude
You will be a strong team player and willing to lend a hand where needed
You will be reliable and visible in your kiosk at the start of your shift
You will have excellent communication and attendance and follow our absence policy ensuring you are available to work when required
**Key Experience**:
Must have some leadership experience in a similar environment with the knowledge and confidence to deliver consistently high standards in food quality and business targets
You will understand what it means to deliver amazing customer service
Ready To Roll?
In your previous life you may have been a FOH/BOH Team Leader, Supervisor, CDP, Junior Sous Chef, Crew Member, Sous Chef, Deputy Manager.......
At YO we don't believe in a FOH / BOH divide, we are one Squad. Become a Kiosk Supervisor today and bring people together to celebrate better food for everyone the Japanese way.
