Contract Coordinator

2 days ago


Wigan, United Kingdom Link Contracting Services Ltd Full time

**Job description - Contract coordinator**

Join the Award Winning Team at Link Contracting Services Ltd - A family run, Construction, Electrical and Maintenance provider.

Join our dynamic team as a Contract Coordinator and play a key role in ensuring successful account management. We’re seeking a highly motivated individual who can prioritise workload and meet tight deadlines with ease. With expertise in client management, scheduling and administration, you’ll help drive operational and administrative support to new heights. If you’re eager to make a real impact, this is the opportunity you’ve been waiting for.

**What you’ll bring to the table**:

- Take charge of purchase orders, invoicing and timely completion of maintenance work.
- Allocate tasks to engineers.
- Maintain seamless communication with clients and sites to ensure smooth operation.
- Keep maintenance systems updated with crucial information such as notes and ETAs.
- Stay on top of ordering parts and equipment to ensure seamless maintenance.
- Ensure SLAs are not breached with your vigilant follow up.
- Coordinate with sub-contracts to obtain updates and keep everything on track.
- Uplift responsibility by being a dependable team player.
- Submit detailed estimates and quotes to clients to build trust and secure business.
- Proactively chase up hires and update reports for maximum efficiency.
- Strong understanding of customer service principles and practices.
- Streamline maintenance operations by efficiently processing all jobs on the maintenance system.
- Act as the primary point of contact and efficiently handle reactive works by coordinating with engineers and clients.
- Schedule planned works with supervisors and managers, ensuring everything runs smoothly.
- Answer phone calls with a professional demeanor and handle any complaints with ease.
- A wealth of experience working in a dedicated contract team within a customer
- orientated environment.
- Accustomed to inputting information into call management databases for maximum accuracy and efficiency.
- A background in the hospitality industry or knowledge of property maintenance processes will be an added advantage.
- Exceptional verbal and written communication skills to effectively communicate with clients and team members.
- Demonstrated ability to work under pressure, managing ever-changing workloads with ease and flexibility.

**In return, you’ll receive**:

- Earn a competitive salary of £10.42 per hour and enjoy stability and security in your role.
- Enjoy a standard workweek of 42.5 hours from Monday to Friday.
- Workplace pension contributions - 3% employer, 5% employee.
- 22 days annual leave + 8 Bank Holidays increasing with service.
- Opportunities to give back to the community through fundraising.
- Enhance your skills with ongoing training and opportunities for career progression.
- Reap the rewards of your hard work with an annual bonus program that acknowledges your contributions to the company.
- Regular social events funded by the company, providing an opportunity to bond with your colleagues and have some fun outside of work.
- Onsite parking.

Diversity and inclusion are highly valued. We embrace applicants from all backgrounds, including differences in age, ability, gender, ethnicity, religion and sexual orientation, to create a well-rounded and grounded work family.

Join us in our mission to provide exceptional customer service excellence and make a difference in the lives of the customers, members and communities we serve.

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

Work Location: One location



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