Motor Claims Advisor
6 months ago
**Role**:* **Motor Claims Advisor*
**Location: Hybrid (2 days home/3 days office
- North Shields)**
**Hours: Mon-Fri office hours (35 hour working week 9am-5pm)**
**Duration: Permanent role**
**Salary: Salary from £25,000 depending upon experience + great benefits package**
**Role overview**:
My client is a highly dynamic Insurance broker with Head Office based in North Sheilds where the business roots firmly lie. The business supports provision of specialist insurance products for specific target markets which continues to evolve as the competitive market changes. The company’s expertise in these markets is second to none, and it prides itself on being forward-thinking and customer focused.
Due to continued growth and we have a number of opportunities for Motor Claims Advisors to join our Claims Department to provide support to our growing customer base. You will be responsible for end-to-end management of insurance claims, supporting customers through their specific journey through to successful completion of each claim.
**Key responsibilities will include**:
- Ability to work effectively with customers, third party providers, brokers, and internal stakeholders to deliver high level of customer satisfaction reflective of client brand
- Managing the end to claims process which includes, initial assessment, review, investigate then negotiation of claims through to closure to obtain optimum settlement in accordance with individual KPIs, IASA requirements and own agreed limits.
- Manages inbound & outbound communication from policyholders and third parties to assist in swift closure of claims and to reduce any unnecessary costs of the claim.
- Ensures all documentation and information is attained then recorded to assist liability decision & compliance
- Managing own portfolio of claims, prioritising as required managing timeframes/deadlines successfully to ensure closure of claims.
- Recognise complaints and in line Collingwood procedures and refer accordingly and resolve any issues first time where appropriate.
**Key qualities & experience required include**:
- Experience of working in the insurance/claims sector
- Claims handling & claims management experience
- Excellent communication & customer service skills
- Knowledge of insurance claims and insurance industry practices
- Strong analytical & problem-solving skills
- Ability to manage and prioritise multiple claims simultaneously
- High level of attention to detail coupled with the ability to follow procedures and guidelines
- Experience with handling motor or commercial claims.
- Ability to work as part of an effective Team.
- Effective communication skills.
**Job Types**: Full-time, Permanent
**Salary**: From £25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Transport links
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Claims Processing: 1 year (required)
Ability to Commute:
- North Shields (required)
Work Location: Hybrid remote in North Shields
-
Senior Motor Claims Handlers
2 weeks ago
North Shields, United Kingdom CV-Library Full timeJob title: Senior Motor Claims Handler Location: Hybrid role with a North Tyneside Office Work Pattern: Mon-Fri, 9-5, Part time (20hpw min) OR Full time hours available (35hpw) Salary: Highly competitive + Benefits If you have Claims Handling experience and are looking for a new challenge or progression, this could be the opportunity for you. We are...
-
Motor Claims Handler
6 months ago
North Tyneside, United Kingdom Hadrians Recruitment Full time**Role: Motor Claims Handler (Multiple)** **Location: Hybrid (2 days home/3 days office - North Shields)** **Hours: Mon-Fri office hours (35 hour working week 9am-5pm)** **Duration: Permanent role** **Salary: Salary from £25,000 depending upon experience + great benefits package** **Role overview**: My client is a highly dynamic Insurance broker with...
-
Fnol Claims Supervisor
6 months ago
North Shields, United Kingdom Collingwood Business Solutions Full timeCollingwood Business Solutions are looking to recruit a permanent FNOL Claims Supervisor to be based in their office at the Royal Quays, North Shields working Monday to Friday 9.00am to 5pm. The role of the FNOL team is to receive incoming calls, process new motor claims, deal with claims correspondence and transfer more complex calls to back-office file...
-
Claims Handler
6 months ago
North Shields, United Kingdom Matt Burton Associates Full time**Short Description** MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Motor Claims Handler in Newcastle. **Full Job Description** MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Motor Claims Handler **in Newcastle. The client is a very...
-
Senior Claims Handler
1 day ago
North Shields, United Kingdom CV-Library Full timeJob title: Senior Motor Claims Handler Location: Hybrid role with a North Tyneside Office Work Pattern: Mon-Fri, 9-5, Part time (20hpw min) OR Full time hours available (35hpw) Salary: Highly competitive + Benefits If you have Claims Handling experience and are looking for a new challenge or progression, this could be the opportunity for you. We are...
-
Technical Claims Handler
7 months ago
North Shields, United Kingdom Hadrians Recruitment Full time**Role: Technical Claims Handlers** **Sector: Motor Insurance** **Location**:Hybrid, 2 days home / 3 days office in North Shields **Hours**:Full time (35hrs, 9am-5pm Mon-Fri) OR Part time available. **Duration**:Permanent role **Salary**:Competitive. Salary depending upon experience + Great benefits package Great location*: Easy to get to via Public...
-
Motor Claims Handler
1 month ago
Salford, North West, M3 3HF, Manchester, United Kingdom NJR Recruitment Full timeAre you a Claims Handler with good knowledge, understanding and experience of Motor Claims? Do you thrive in a collaborative environment? If so, we have a fantastic new opportunity to join the growing team of a key insurer client in Manchester City Centre.We are delighted to be able to bring to market this exclusive opportunity for a Motor Claims Handler to...
-
Motor/pi Claims Handler
6 months ago
North West London, United Kingdom MW Appointments Full timeOur client, a Transportation company, is looking for a Claims Handler to join their busy and expanding team based in the North West London office. The purpose of the role is to handle a caseload of Personal Injury Motor Claims from inception through to successful settlement, while ensuring all procedures and time frames are maintained. DUTIES: - Handle a...
-
Technical Claims Handlers
6 months ago
North Shields, United Kingdom Hadrians Recruitment Full time**Role: Technical Claims Handlers **(Multiple) **Sector: Motor Insurance** **Location: Hybrid (2 days home / 3 days office in North Shields)** Great location: Easy to get to via Public Transport (Metro) OR If you are a driver, free parking available onsite. **Hours: Mon-Fri office hours (35 hour working week 9am-5pm)** **Duration: Permanent...
-
Service Advisor/warranty Admin in South Tyneside
7 months ago
South Shields, United Kingdom Ingenia Resourcing & Recruitment Limited Full timeAre you a fully experienced Motor Vehicle Service Advisor? Are you looking for a move? If so, here is a great opportunity for you. A fully experienced Service Advisor is required for a franchised dealership. You will be required to: - handle customer enquiries, - book customers in, - arrange collections/deliveries, - produce job cards, - price up and sell...
-
Toyota Service Advisor
7 days ago
North Shields, North Tyneside, United Kingdom Stoneacre Motor Group. Full time £40,000Welcome to Stoneacre Motor GroupWe are a dynamic and forward-thinking organization dedicated to delivering exceptional customer experiences and driving growth through strategic partnerships. This exciting opportunity allows you to join our team as a skilled technician, contributing to the delivery of outstanding results and helping us achieve our ambitious...
-
Service Advisor/warranty Admin in South Tyneside
6 months ago
South Shields, United Kingdom Ingenia Resourcing & Recruitment Limited Full timeAre you a fully experienced Motor Vehicle Service Advisor? Are you looking for a move? If so, here is a great opportunity for you. A fully experienced Service Advisor is required for a franchised dealership. You will be required to: - handle customer enquiries, - book customers in, - arrange collections/deliveries, - produce job cards, - price up and sell...
-
Claims Manager
4 weeks ago
Liverpool, North West, United Kingdom Spotlightjobs Full timeSpotlightjobs are now recruiting for a leading motor credit hire claims company based in Merseyside They specialise in providing prestige replacement vehicles to individuals involved in non-fault accidents and ensuring that their claims are handled efficiently. Their commitment to excellence and customer satisfaction drives their success in the...
-
Service Advisor
4 days ago
North London, United Kingdom WeRecruit Auto Ltd Full timeMotor Trade Service Advisor required for Main Car Dealership in Hampstead Monday - Friday 8am-6pm with 1 in 3 Saturday mornings 9am-1pm Salary, depending on experience, up to £28,000 plus uncapped bonuses (based on upsell) Benefits to include dental care, health care, life insurance, pension scheme, tax-efficient car scheme We're looking for an...
-
Insurance Customer
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe have an exciting opportunity for a Pet Claims & Customer Care Advisor to join our team who willprovide an efficient and professional service to assist our customers when making a pet insurance claim and assist the pet assessment team in requesting information from both veterinary practices and policyholders. The successful candidate will come from a...
-
Service Advisor
6 months ago
North West London, United Kingdom Perfect Placement UK Ltd Full time**County**: Greater London **Town/City**: North West London **Sector**: Service Department, Car Dealership **Salary**: £31000 - £41000 per annum **Job ref**: 130453 **Service Advisor required in North West London.** Our motor trade client is a Prestige Main Car Dealerships based in North West London, they are actively looking to hire an experienced...
-
Claims Advisor
1 month ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are...
-
Parts Advisor
3 weeks ago
North Tawton, United Kingdom Titan Recruitment (South) Ltd Full timeHere at Titan Recruitment Solutions , we are looking for a Parts Advisor to work for our client based South Molton, EX36.Are you passionate about the motor industry and are looking for an exciting and challenging role?Look no further, we would LOVE to hear from you!THE TIMINGS - Monday - Friday, 08:30AM - 17:30PM.1 Saturday in 3, 08:30AM -12:00PM.THE PAY-...
-
Pet Claims
4 weeks ago
Harrogate, North Yorkshire, United Kingdom Jigsaw Full timeWe have an exciting opportunity for a Pet Claims & Customer Care Advisor to join our team who willprovide an efficient and professional service to assist our customers when making a pet insurance claim and assist the pet assessment team in requesting information from both veterinary practices and policyholders. The successful candidate will come from a...
-
Parts Advisor
4 weeks ago
North Tawton, United Kingdom Titan Recruitment (South) Ltd Full timeHere at Titan Recruitment Solutions , we are looking for a Parts Advisor to work for our client based South Molton, EX36.Are you passionate about the motor industry and are looking for an exciting and challenging role?Look no further, we would LOVE to hear from you!THE TIMINGS - Monday - Friday, 08:30AM - 17:30PM.1 Saturday in 3, 08:30AM -12:00PM.THE PAY-...