Local Onsite Support Operative

2 months ago


Portsmouth, United Kingdom Pomeroy IT Solutions UK Ltd Full time

**Job description**

**We are looking for a dedicated, hard-working individuals who will help us achieve our goal of being the best IT provider in the markets we serve. We pride ourselves on our ability to hire top talent, promote people within the company and offer both technical and soft skills training to our employees.**

**Role and Responsibilities**

**General**
- Support remote site requirements using company van.
- Support daily RIS run to client base in Hursley.
- Complete tasks to specified standards
- Responds to problems quickly and efficiently using approved procedures or guidance
- Respond to any ad-hoc, low level skill task which is scripted/documented/in writing, whilst on the telephone to the person in the team who is assisting
- Alerts the Manager to actual/potential Service problems.
- Completes ad hoc activities at Manager’s request
- Conforms to department and procedures and current SLAs/DOUs
- Refers to the Manager for procedural guidance
- Refers to the Manager for service/environmental standards
- Any other duties reasonably requested by the Company
- Mount backup media (ADM) to schedule and SLAs / on request
- Adhere to ADM procedures and processes
- Ensure all media movements are recorded in the appropriate logs and databases in order to maintain audit compliancy
- Respond to requests to initialise/destroy/re-label media

**Integrity. Our Key Ingredient.**
- **We aim to be an equal opportunities employer. Diversity and inclusion are central to the Corporate Values of Pomeroy.**_

**Job Types**: Full-time, Permanent

**Salary**: £26,560

Schedule: 12 hour shifts: 4 Days on 4 Days off 4 Nights on 4Nights off (including weekend and public holidays)

**Job Types**: Full-time, Permanent

**Salary**: £26,560.00 per year

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Overtime

Ability to commute/relocate:

- Portsmouth: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 30/06/2023
Reference ID: Local Onsite Support Operative



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