Waiting List Officer

5 months ago


BarrowInFurness, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

The Endoscopy Unit based at Furness General Hospital is looking to recruit a Band 3 waiting list officer to join our established, motivated and friendly team.

You will be able to prioritise your own workload, work independently using initiative, work collaboratively in a clerical and clinical team and work well in a busy, demanding environment, you will be efficient and organised to the daily challenges of the role.

Familiarity of NHS systems and previous experience desirable but not essential.

You will provide efficient administrative duties in all aspects of the waiting list management of Endoscopy waiting lists. This includes accurate data input working in a busy shared office, booking of patients from a waiting list and response to patient enquiries.

Excellent communication with the Clinical team and colleagues across the bay is also a key expectation of this role.

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.


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