Magento Administrative Assistant

3 weeks ago


Shoreham by Sea, United Kingdom Heritage Parts Centre Full time

**Overview**

Here at Heritage Parts Centre, it is more than just about selling classic car parts for VW and Porsche, it is about helping customers achieve their vision, about having whatever they need to keep their most prized possession on the road, about enabling them to achieve a way of life. At Heritage, we believe each and every member of the team has a vital part to play in helping our customers fuel their passion

As a Magento Admin Assistant you will be responsible for providing technical support and assistance in the day to day running, operations and management of our Magento 2 Cloud Commerce website. You will be a key member of the Marketing and Ecommerce team, delivering 1stline support for web related issues, managing, and optimising on-page content, and being the go-to expert for all things technical SEO.

**Main Responsibilities/Activities**
- Assist with 1st line support for all web related technical issues
- Effectively triage and troubleshoot both front and back-end web related incidents and requests
- Work with Lead Web Developer to scope out tickets for Magento partner
- Performing UAT for bug fixes and assisting with more rigorous testing routines for development projects
- Ensure all CMS and non-PDP pages are kept up-to-date and accurate
- Undertake regular technical SEO audits to monitor performance and identify improvements to improve the organic visibility of our website
- Keep on top of algorithm updates to ensure best practices and Google recommendations are met
- Conduct regular keyword research, and work with Content Manager to ensure the website is optimised for the correct words and phrases
- Ensure processes and routine procedures are defined and documented
- Compile regular reports & provide analysis of key metrics
- Create and maintain a UI Style guide
- Manage related administrative tasks

**Essential skills we will need you to have**:

- Previous experience working with Magento eCommerce websites
- Thorough understanding of how to work and use the back office of Magento
- Solid understanding of SEO best practices
- Experience with Google Analytics, Search Console, Data Studio, SEMRush, AHrefs and other SEO tools
- Ability to multi-task
- Strong aptitude for problem solving and analysis
- Ability to interpret Google Analytics data (GA4)
- Strong organisational skills and attention to detail
- MS Office skills (Excel, PowerPoint, Word, Outlook)
- Desire to learn new technologies and practices and stay up to date with industry standards
- Flexible and willing to go the extra mile

**Desirable skill we would like you to have**:

- Good working knowledge of HTML
- Experience of using Project Management tools (Trello, Teamwork, Asana, Monday etc.)
- Experience of managing marketplaces (eBay, Amazon etc.)

**Benefits**
- 22 days annual leave per year increasing with length of service
- Employee Assistance Programme
- Free Lunch on a Wednesday (Office Only)
- Free Flu Jab
- Free Eye Care vouchers
- Long Service Awards
- Bike to work scheme
- Company events
- On-site parking

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Magento: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: Hybrid remote in Shoreham by Sea

Application deadline: 22/05/2023



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