Head Housekeeper

3 days ago

Inverness, United Kingdom Atlas Hotels Full time

**Hours**: 40** hours across 5 days per week**

**Salary**:£28,000 PA**

**Atlas Hotels** is hiring a **Head Housekeeper** right now at the **Holiday Inn Express Inverness**

**Benefits include**:

- Hotel rooms across our 58 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £15 per night, with 50% off food and drink when staying for leisure
- Worldwide substantial employee discount at 5,000+ IHG Hotels across the globe
- A free stay worth £100 on your work anniversary every year plus a bonus cash payment as a ‘thank you’ for staying with Atlas Hotels
- Holiday allowance which increases with length of service
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox which provides deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto enrolment pension scheme through The Peoples Pension
- Employee referral programme paying out £500 for every great person you refer to us that passes their probation
- Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
- A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
- Free/discounted food when on shift
- Friends and family hotel discounts

**So what does a Head Housekeeper do?**

**_
Employee_**
- Lead and organise the Housekeeping team are in the right place at the right time, to enable a great experience to our guests
- Supervise, guide and motivate Housekeeping Assistants and Supervisors on the job
- Understand and role model the Atlas Values and associated behaviours
- Nurture a learning culture, coaching and developing others to success and managing underperformance appropriately
- Communicate effectively, ensuring that Housekeeping Assistants and Supervisors are aware of information that will affect their shift as well as Atlas updates and priorities
- Undertake effective job check ins with Housekeeping Assistants and Supervisors
- Support the Hotel Manager in ensuring that all new employees receive a warm ‘Atlas welcome’ and thorough induction
- Understand HR procedures and raise conduct and other such concerns to the HOM/ Hotel Manager

**_ Guest Experience_**
- Deliver a great guest experience through ensuring the housekeeping operation/team runs smoothly and effectively, achieving KPIs as required.
- Monitor and supervise the work of the Housekeeping team as and when required, in absence of the Head Housekeeper
- Undertake room checks as required
- Take responsibility for the effective rostering of Housekeeping staff
- Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes
- Live and breathe our values of Be Guest Focused, Work Together, Show Commitment and Strive for Quality
- Be an active and effective team member, working together to achieve hotel goals
- Monitoring any issues with rooms to other members of the team (eg Maintenance) as soon as possible, escalating on behalf of the team as necessary
- Ensuring the Housekeeping team receive full training for their roles and managing any issues through coaching and performance management
- Maintaining cleanliness, hygiene and Atlas standards in both public and private areas, taking pride in the hotel and its team
- Effectively manage complaints using our ‘service recovery’ principles
- Understand and have a good knowledge of the products and services available at the hotel
- Understand guest satisfaction scores and maintain a good knowledge of hotel areas of focus
- Demonstrate good local knowledge and proactively provide this to guests when required
- Maintain compliance standards
- Positively represent the Atlas brand
- Take accountability for own development, career progression and growth in role
- Understand budget targets and work within these to manage staffing costs

**What experience do I need?**
- Previous experience of working in Housekeeping roles, ideally in a supervisory position
- Previous people management experience

So why not? Click ‘apply’ now to become our Head Housekeeper and enter into a World of Opportunity

**Atlas Hotels** are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.

IND123

  • Head Housekeeper

    2 weeks ago

    Inverness, United Kingdom Atlas Hotels Full time

    **Hours**: 40** hours across 5 days per week** **Salary**:£28,734 per annum** **Atlas Hotels** is hiring a **Head Housekeeper** right now at the **Holiday Inn Express Inverness**. Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can...

  • Head of Housekeeping

    2 weeks ago

    Inverness, United Kingdom Achieve Hospitality Full time

    **Now seeking a Head Housekeeper in Inverness** We are seeking a dynamic and experienced Head of Housekeeper to join a prestigious luxury hospitality establishment. As the Head of Housekeeping, you will play a pivotal role in maintaining the impeccable standards of cleanliness, organization, and guest satisfaction that define there property. Your...

  • Head Housekeeper

    2 weeks ago

    Inverness, United Kingdom MacAli Group Full time

    **Job Overview**: Join our team at Macali Group as a Head Housekeeper in the Hospitality industry. We are looking for a dedicated individual to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. **Duties**: - Oversee and manage the housekeeping staff, including training, scheduling, and supervising daily...

  • Head Housekeeper

    2 weeks ago

    Inverness, United Kingdom HC-One - Cradlehall Full time

    **About The Role**: In your role as a Head Housekeeper at HC-One, you’ll value kindness above all else. Kindness drives every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you’ll have a...

  • Head Housekeeper

    3 days ago

    Inverness, United Kingdom Art House Apartments Inverness Full time

    The Art House serviced apartments in Inverness City Centre are currently recruiting a Head Housekeeper to lead our friendly team. The apartments consist of 8 stylish serviced apartments and two self catering cottages in the city centre of Inverness. The position has flexible hours centred around weekly changeovers at our busy apartments in the city centre....

  • Head Housekeeper

    2 weeks ago

    Inverness, United Kingdom Achnagairn Estate Full time

    **Job description** Achnagairn Estate is a five-star award winning exclusive use venue. It's a venue bursting with personality, and while our core business is weddings and events, our beautiful, very unique 68 bedrooms are a very important part of our offer. We are looking for a Head Housekeeper to job share and join our team initially on a maternity leave...

  • Head of Housekeeping

    2 weeks ago

    Inverness, United Kingdom Workforce People Solutions Full time

    **Head of Housekeeping** Inverness **Begin your career in hospitality - become a Head of Housekeeping!** **Salary**:£12 per hour **Shift Pattern**:40 Hours per week - will be various shifts across 7 days / Monday to Sunday 9:00am - 6:00pm **Benefits**: Live-in accommodation for £100 per month Genuine opportunities for career progression Professional...

  • Head Housekeeper

    3 weeks ago

    Inverness, United Kingdom Ness Walk Hotel Full time

    **5 - NESS WALK HOTEL, INVERNESS - HEAD HOUSEKEEPER** We are currently recruiting for a Head Housekeeper for our 47 bedroomed 5 star Ness Walk Hotel property, situated on the banks of the River Ness. Applicants must have a strong housekeeping management background within Hotels, coupled with excellent people management as they are responsible for a small...

  • Assistant Head Housekeeper

    3 weeks ago

    Inverness, United Kingdom Ness Walk Hotel Full time

    **Assistant Head Housekeeper** The Kingsmills Hotel is an award winning, family-owned hotel with a unique culture that recognises a positive attitude and warmth of service. We are looking for a Assistant Head Housekeeper to join our awesome Housekeeping Team. We have a history of cultivating team members into the managers of the future. We foster talent...

  • Head Housekeeper

    3 weeks ago

    Inverness, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your...

  • Head Housekeeper

    4 weeks ago

    Inverness, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your...

  • Head Housekeeper

    5 days ago

    Inverness, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your...

  • Assistant Head Housekeeper

    1 week ago

    Inverness, Highland, United Kingdom Ness Walk Hotel Full time

    Assistant Head HousekeeperThe Kingsmills Hotel is an award winning, family-owned hotel with a unique culture that recognises a positive attitude and warmth of service. We are looking for a Assistant Head Housekeeper to join our awesome Housekeeping Team.We have a history of cultivating team members into the managers of the future. We foster talent and...

  • Head Housekeeper

    1 week ago

    Inverness, Highland, United Kingdom Ness Walk Hotel Full time

    **- NESS WALK HOTEL, INVERNESS - HEAD HOUSEKEEPER**We are currently recruiting for a Head Housekeeper for our 47 bedroomed 5 star Ness Walk Hotel property, situated on the banks of the River Ness.Applicants must have a strong housekeeping management background within Hotels, coupled with excellent people management as they are responsible for a small...

  • Head Housekeeper

    3 weeks ago

    Inverness, United Kingdom WGC Full time

    AC by Marriott Inverness, Glebe Street, Inverness, Scotland, IV1 1VR **Rate**: £32000 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...

  • Head Housekeeper

    2 weeks ago

    Inverness, United Kingdom WGC Full time

    AC by Marriott Inverness, Glebe Street, Inverness, Scotland, IV1 1VR **Rate**: £32.000 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...

  • Assistant Head Housekeeper

    2 weeks ago

    Inverness, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. - In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. - In return...

  • Assistant Head Housekeeper

    2 weeks ago

    Inverness, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. - In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. - In return...

  • Assistant Head Housekeeper

    1 week ago

    Inverness, Highland, United Kingdom Hotel Co 51 Full time

    Assistant Head Housekeeper - AC by Marriott InvernessGross Hourly Salary - £13.50GBP - 30 hours per weekWGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be...

  • Assistant Head Housekeeper

    4 weeks ago

    Inverness, United Kingdom WGC Full time

    AC by Marriott Inverness, Glebe Street, Inverness, Scotland, IV1 1VR **Rate**: £13.50 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...