Digital User Researcher

2 weeks ago


Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

Digital User Researcher

Digital technology and advancements are changing how care is delivered and this is further driven by consumer expectations to have greater visibility of their clinical maternity record, care plans, results, pregnancy and birth information, to enable them to make informed choices about the care they wish to receive.

We are looking for a User Researcher to join our motivated team, to collaborate and problem solve some of the most complex challenges in healthcare, ensuring digital transformation across UHDB Maternity and Neonatal services.

Do you want to involve people and staff in the design of tools, technologies and services that support them?

Do you enjoy uncovering user behaviours, needs and motivation to help teams design systems that reflect a deep understanding of their users' needs and goals?

Do you want to play a key role in developing a user-centred approach to the design and delivery of digital technologies across our Maternity and Neonatal services?

Do you want to promote empathy with users amongst stakeholders and development of teams?

Working within our team will give you with opportunity to provide actionable insights that represent the voice of our users to directly inform the development and delivery of user-centred digital services for health care professionals and the general public.

Does that sound like you?

User researchers offer a broad range of skills and experience. If you can offer some or all of these, we'd love you to read the full job description and person specification and apply:

- proven research/change management/or quality improvement experience
- a clear understanding of user researcher techniques and user interface principles
- ability to confidently participate in workshops, interviews, usability studies, surveys and contextual enquiries
- experienced in collaborating with multi-disciplinary teams, communicating research in a clear, meaningful and actionable manner
- ability to collaboratively plan and conduct user research with a diverse range of stakeholders and users
- clear communicator with a curious mind and an empathetic nature
- ability to work on own initiative, to organise and prioritise workload and to meet strict deadlines

**Closing Date**: 9th July 2023

**Interview Date**: 21st July 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

**In return we will offer**:

- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

**Key Facts about our Trust**:

- We see on average 4810 OP appointments per day.
- We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.


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