Experience Designer

2 weeks ago

Derby, United Kingdom Rolls-Royce Full time

Job Description

Experience Designer

Full Time

Derby/Hybrid

Why Rolls-Royce?

An exciting opportunity has arisen for an Experience Designer to join our team in Derby.

In this role, you will be part of a large, cross-functional team (directly and indirectly), comprising of internal and external resources, to provide end-to-end delivery of Digital improvement projects. The role will bring with it an ever-changing environment, but this in turn offers a great opportunity for collaboration between the business, our team, and the IT organization, which many roles don’t have.

The Digital First culture that is developing in Rolls-Royce is being driven by teams like this. With a broad functional remit for delivery, we have opportunities to influence and be bold in our approach to support the Operations business moving forward.

We deliver the best jet engines in the world. We pioneer cutting-edge technologies that deliver clean, safe and competitive solutions to meet our planet’s vital power needs. We’re proud to be part of the pathway to net zero as we power society for generations to come.

Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.

This is an exciting opportunity to join the Operations Centre, Data, Systems and Business Intelligence team as this service-focused team primarily works within Planning and Quality in the execution of Systems, Data and Business Intelligence to support Operations, with some work content extending into Procurement, Services, Manufacturing & Finance. Our purpose, vision, and mission are all critical to supporting the strategic direction of the company for our executive systems, and in this role, you will help shape the requirements of the business that will aid in that conversation.

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. We encourage flexible working arrangements and support hybrid working wherever possible, so you can always be at your best - wherever and whenever you work.

What you will be doing:
As an Experience Designer you will be responsible in designing the end-end journey of various services engaging with multiple stakeholders involved through the service lifecycle. You will also look after:
- Creation of and/or change to transactions, products and content across digital and offline channels for Rolls-Royce and our customers. You will consistently validate your solutions and design through comprehensive user-centred research and testing.- Working out the optimal, easy and delightful ways users can interact with services, in terms of both overall flow and at the level of individual design elements. This encompasses portal to service level design, information architecture, cross-page interactions, form design, dashboard design, business intelligence visualisations, reporting, validation and generally consistent use of components and patterns.- Creation of feedback channels both within the product and through offline channels that will include quantitative surveys and qualitative user feedback.- You will think through a mobile-first design mindset showcasing the ability to design for mobile platforms and integrate it to web development frameworks.- You will demonstrate a strong collaboration with Product Manager/Product Owner in ensuring design considerations are embedded within the product and up-lifted consistently through user research and feedback..

Who we are looking for

At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Further to these values and behaviours, the role holder will also need to have:
- Degree level education in Computing, Mathematics, Scientific, Design or Engineering disciplines, or equivalent experience.- Fully conversant with Product Managers/ Owners, Software Engineers and users to develop end-to-end service design that is usable, desirable and feasible.- Proactive, persistent and customer focused with a high level of self-motivation, initiative, and ability to be independent.- Skilled communicator, able to engage with colleagues, customers and stakeholders.- Experience working in an Agile and DevOps environment, within a self-organised team.-
- An ability to interpret complex business requirements, translating them into conceptual User Interface design of service/solution for both desktop and mobile experiences.- Experienced in Rapid prototyping of low and high fidelity storyboards, wireframes and sketches.- Experienced in UX Techniques: usability testing, market research, human computer interaction.- Domain knowledge of Rolls-Royce ma

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