Business Apprentice Level 2

2 weeks ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

DEVELOP YOUR CAREER WITHIN OXFORD UNIVERSITY HOSPITAL AS AN CUSTOMER SERVICE LEVEL 2 APPRENTICE

Would you like a career in Administration and Customer Service and be part of our valued NHS?

Oxford University Hospitals Foundation Trust has fantastic opportunities for you to learn whilst you earn and develop your professional skills.

This is anentry levelpost designed for those starting their working career in NHS

As a Customer Service Apprentice, you will have exciting opportunities to join the various teams based throughout our hospitals.

We are the Division for Surgery, Womens and Oncology services looking for apprentices to join our Gynaecology and Oncology and Haematology Directorate services.

We are on the search for committed and enthusiastic individuals who are ready to take on the challenge of working with us as an apprentice. As an apprentice you will be an integral part of the teams and you will need to have good communication skills and keen to develop professionally and personally.

We offer the chance to take on real responsibility and learn from experienced staff and make most of every opportunity to fulfil your ambition.

This level 2 apprenticeship will last 15 months and on completion of training leads to a full level 2 qualification,

For some apprentices this can lead to higher level qualifications and to have the opportunity to progress right through to degree level. Joining our apprenticeship programme will help you network with other young apprentices and lay the foundations for professional links to develop your career.

Our commitment to you includes a structured training plan, fully paid study time; job rotation (where appropriate), professional support and an opportunity to kick start your career within the NHS.

**The successful applicant will be supported to**:

- Learn how to provide an efficient and effective high-quality service to customers/patients in accordance to Trust policies and procedures
- Develop IT skills including working with bespoke programmes
- Learn how to deal with sensitive and confidential information
- Learn to deal with patients in a face-to-face environment and deliver a compassionate service
- Work with other administrative staff across the hospital
- Achieve a Customer Service Level 2 standard apprenticeship
- Achieve Functional Skills if required

To be eligible for an Apprenticeship with OUH, UK Nationals must have been ordinarily a resident in the UK or the European Economic Area for at least the previous three years before the start of the apprenticeship; or have been ordinarily resident in a combination of the UK and EEA for at least the previous three years before the start of the apprenticeship. Non-UK Nationals must have permission from the UK Government to Live in the UK and been a resident in the UK for at least the previous 3 years before the start of the Apprenticeship.

Please see attached job description for full details or contact the Gynaecology department manager for an informal discussion about the opportunities on offer.



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