Receptionist

3 weeks ago


Lowestoft, United Kingdom Brook Street Full time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants, and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently

Our Public sector client based in **Lowestoft** is seeking a** receptionist** to join their team as part of the **Probation Service** on a temporary basis.

The rate of pay rate is £10.42 from the 1st of April. Holiday entitlement and pension scheme available.

The role is 37 hours, Monday - Friday. You must be able to work one or two late evenings finishing around 8pm. The business will close on Bank holidays. There is free parking onsite.

We are looking for someone who is both friendly and welcoming as you will be the first point of contact for all visitors arriving on site. The job role would involve working closely with Probation Practitioners.

**Other tasks would include but not restricted to**:

- Working closely with probation practitioners and completing task for them such as updating various databases, producing documents and reports, organising, keeping to and reminders re deadlines
- Delivering high quality and timely customer focused service daily.
- Making and answering calls using the intercom and Microsoft teams.
- Inputting entries onto a database
- Greeting service users who turn up to see the probation practitioners.
- Insuring Travel warrants
- Opening and closing of reception areas.
- Dealing with sensitive information.
- Answering and resolving telephone enquiries from staff/ people on probation/ another professionals/ public.

Previous experience of using Microsoft packages and computer literate would be a must

Please note: if you are successful, you will be required to hold an in-date Passport or Birth certificate, 2 proofs of address and proof of National Insurance to pass secretary checks.


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