Veterinary Receptionist

1 week ago


London, United Kingdom Medivet Group Ltd Full time

**The role**
Are you an animal lover with a passion for reception/customer service seeking a new and exciting role? We'd love to hear from you

Joining our professional, personable team in the practice, you’ll deliver exceptional care by going above and beyond your duties providing an exceptional customer service, putting patients and clients first, always.

Everyone here is focused on our patients and clients, and you will be too as you answer calls and queries, make appointments and take payments, and ensure the practice is safe and well-stocked.

Reception and Administration experience is essential (minimum of 3 years’ experience), you’ll also receive support and training. You must share our values being trustworthy, caring and progressive, you’ll also take the initiative in customer service and have caring, thoughtful communication skills. Of course, share our love of animals and be able to deal with patients and clients in sometimes distressing circumstances.

Good written and spoken English, a positive approach to solving problems and the ability to work under pressure as needed are also essential.

**Salary, hours and benefits**:

- A competitive salary of between £19,836 and £25,995 (FTE) depending on experience
- Exclusive company discounts and rewards
- Access to the Employee Assistance Programme
- Improved Maternity and Paternity Leave
- 100% attendance scheme
- ‘Peternity’ leave
- Overtime available

**Branch**
Medivet Hendon 24-Hour is a bustling hospital, it has recently been recognised as one of London’s best Veterinary practices.

It houses an MRI/CT unit and so treats many interesting neurology, medicine, surgical and other cases. Additionally, Hendon 24hr is equipped with endoscopy, arthroscopy, digital x-ray, ultrasound, multi-parameter monitors, in-house bloods and much more The group is also supported by its own pet blood bank, laboratory as well as other services. Hendon also has a spacious garden, two dedicated staff rooms, a close link to the station as well as a friendly and sociable team who enjoy their team nights out.

It supports Medivet clinics in all of Northwest London but also the whole of Southern England, with interesting and complicated cases.

Job Reference: FR03885



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