Wholesale Operations Assistant

2 weeks ago

Redruth, United Kingdom Seasalt Cornwall Full time

Job title

Wholesale Operations Assistant

Job reference

REQ003589

Date posted

26/03/2024

Application closing date

09/04/2024

Location

Redruth

Contractual hours

Blank

Basis

Blank

Job category/type

Head office

Attachments

Blank

Job description

Seasalt is a modern Cornish company with an ambitious vision. We are already established as a successful multi-channel UK retailer, with an international online presence, 70 shops, and various partnerships and wholesale stockists. We're always challenging ourselves to think creatively and innovate and our next phase of growth will focus increasingly on opening up international markets, as well as domestic expansion.

Reporting to our Wholesale Team Leader, our Wholesale Operations Assistant will work collaboratively with the Wholesale team and departments across our business to resolve issues related to stock availability, logistics, systems issues, customer orders and data integrity. You’ll ensure issues are resolved in a timely manner, while keeping systems up to date and ensuring all stakeholders are well informed throughout the process.

This is an excellent opportunity for someone who’s analytical with a key eye for detail, able to effectively utilise Excel and Seasalt’s systems to ensure processes are followed and KPI’s are met.

**_Please note, as part of our Seasalt Connected approach to ways of working, this role will be based flexibly across our Cornwall head office locations (minimum 40% of working week but the nature of some roles may require more working time in our head offices) and remotely within the UK._**

**You’ll help us by**:
An excellent team player, you’ll review departmental tasks daily to ensure priorities are set and support is offered based on overall team needs. You’ll work with departments across our business, particularly Merchandising and the Warehouse to gain sufficient stock to fulfil orders and to arrange despatch and collection of items and arranging tracking.

An excellent problem solver, you’ll manage and record any order issues that arise (such as pick fails, cancellations, error orders, short deliveries, and management of SMS) as well as stock management, working with key stakeholders to get to the root cause. You’ll create labels and work with the Warehouse team to ensure all required quantities go to correct markets within required timeframes.

You’ll support with general system administration for financial reporting, planning and auto despatch of orders. This includes raising invoices for relevant customers and international shipping, ensuring payment is received prior to releasing orders for despatch and ensuring credit notes are generated where required.

**The skills you’ll be sharing with the team**:

- Experience using systems and Microsoft packages, particularly Excel.
- Able to work to deadlines and targets.
- An excellent team player, eager to learn and get stuck in.
- A thirst for knowledge.
- Analytical with a key eye for detail, able to problem solve effectively.
- Able to work well towards deadlines, ensuring all tasks are completed accurately.
- Excellent organisational and time management skills.
- Self-motivated, enthusiastic and able to use initiative.
- A clear communicator

**Why we hope you’ll love working with us**:
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

- Salary: £24,000
- 34 days paid annual leave (including bank holidays), increasing with length of service
- Attractive 50% employee discount
- Flexible benefits allowance to personalise your benefits package
- Private Medical Scheme including 24/7 virtual GP
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
- Pension plan with generous 7% employer contributions
- Life assurance programme
- Enhanced family leave policies
- Flexible working opportunities with our ‘blended’ working approach
- Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
- Paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network and Culture Crew
- 100s of savings on top retailers and gym memberships through our discount hub

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