Trainee Personal Consumer Handler

6 months ago


Kingston upon Hull, United Kingdom Hinks Insurance Full time

Job Summary:
An opportunity has risen due to internal promotion for a Trainee Consumer Handler to join our team.

Full training programme and the option to enrol onto the Chartered Insurance Institute training programme.

We are looking for a confident person with excellent communication and organisational skills.

Their will be a small amount of face to face interaction with clients once fully trained.

IT skills are very important, albeit you will be using a bespoke computer system, word, excel and outlook experience or knowledge of how to use them is important.

As a Handler, you will be responsible for the following:
**Duties**:

- Liaising with clients
- Processing data accurately and efficiently
- Providing clients with quotations
- Communicate with clients and customers to address enquiries
- Perform data entry tasks with a high level of accuracy
- Maintain electronic records
- Collaborate with team members to ensure smooth workflow and timely completion of tasks
- Follow company policies and procedures to maintain confidentiality and security of information

**Skills**:

- Excellent verbal and written communication skills
- Proficient in phone etiquette to provide exceptional customer service
- Detail-oriented with a focus on accuracy in data entry
- Team player

Location: Hull City Centre (potential move to West Hull)

**Job Types**: Full-time, Permanent

**Salary**: £12,000.00-£15,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: JTConsumer24


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