Customer Service Representative

6 months ago


Hertford, United Kingdom Rocialle Healthcare Ltd Full time

**Job Purpose**:
MidMeds is a leading national supplier of both medical supplies and medical equipment. Our aim is to be the most customer-friendly, reliable and price competitive medical supplier within the UK. We offer a total supply solution, including medical equipment, supplies and consumables, single-use surgical instruments, medical furniture, and pharmaceuticals.

**Key Responsibilities**:

- At least 2 years office experience
- Experience using CRM and Accounts Software
- A positive can-do attitude with the ability to work on their own as well as a part of a wider team
- Excellent communication skills are essential for this role too
- Good problem-solving skills
- Be always professional and courteous
- Ensure a high level of product & service understanding

**Knowledge and Skills**:

- Customer service role track record
- Experience of using business systems such as ERP, sales ordering, eCommerce

**Job Types**: Permanent, Full-time

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Hertford, SG13 7AY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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