Houskeeper - Casual Contract

3 weeks ago

Farnborough, United Kingdom Cycas Hospitality Full time

**THE HQ APARTHOTEL IN FARNBOROUGH (Victoria Road, GU14 7GX) is looking for their next superstar houskeepers The HQ Aparthotel is made up of 72 apartments that houses guests working and visiting the area.**

Casual contracts available, overtime is available. Working hours are between Monday and Sunday. Shifts start at 8:30am Monday to Friday and 9:30am on weekends.

**Job Scope**

Housekeeping is what gives aparthotels the ‘wow’ factor. It’s the moment that guests walk into the aparthotel and are impressed, then enter their apartments and think ‘wow, this looks wonderful’. To deliver a great guest experience - a Housekeeping Team Member will clean and service guest apartments so that everything is spotless and prepared for guests.

**Key Job Responsibilities**
- Follow brand standard and deliver cleanliness required by the company
- Demonstrate ability to proactively prioritise need of the departments and effectively managed resources and time
- Ensure that request made by guests HOD and other Senior Management is actioned.
- Be aware of HK SOP’s and H&S procedures
- Displays excellent team working skills. Work well in the team environment and motivate co-workers to sustain exceptional levels of performance
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
- Handle and store chemicals in line with hotel regulations and any local legislative requirements
- Greet and acknowledge guests
- Report all maintenance issues on daily basis
- Respond to guest complaints, special requests and act to ensure guest satisfaction
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
- Report, turn in, and/or log all lost and found items according to established procedures
- Assist with deep cleaning projects when required
- Perform turndown duties when required

**WHAT YOU SHOULD BRING**
- Previous experience of a similar role is desirable but not essential as full training will be given.

**EXCELLENT COMPANY BENEFITS**
- Competitive Salary
- Exclusive employee discounted rates to Cycas hotels
- Continuous paid Training and Development opportunities

Cycas Hospitality is a gift for any hospitality professional. Over the past 10 years we’ve created an innovative hotel management company.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun.

We are waiting to hear from you.

**_We are too
- CYCAS’ to be grumpy..... It’s not over until we get a smile_

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