A&e Administrator

5 months ago


Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Are you enthusiastic and self-motivated? Are you looking for a busy and challenging role?

We have an exciting opportunity for a Administrative Assistant to join the team within the Accident and Emergency department at Ipswich Hospital.

You will provide an efficient and pro-active admin support to the Clinical and Operational service management teams within Emergency Medicine.

You will be responsible for carrying out administrative duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries.

To undertake the word processing of letters, documents and general correspondence and administration and filing/photocopying relevant copies/record keeping and to formulate straightforward responses on behalf of Emergency Medicine.

Prepare documents, agendas and papers required for meetings and devise administrative systems to facilitate recall as necessary.

Attend meetings as necessary in order to take Minutes for processing and distribution; there may be an occasional requirement to cover meetings outside of core working hours.

To undertake minor project work at the request of Emergency Medicine Management Team, initiating the project and preparing summary reports.

To maintain staff records as required e.g. Annual Leave, Sickness etc. records.

To support quality control processes, and follow departmental policies.

Assist in the introduction of new processes and systems.

To carry out any other appropriate duties as required by Emergency Medicine Management Teams

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



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