Data Administrator
5 months ago
**Role**: Data Administrator
**Job Title**: Business Enablement Executive
**Hours**: Monday - Friday 9am-5pm
**Salary**: £24,000 per annum
**Location**: Milton Keynes - Hybrid working (please note, you must be able to commit to full time in the office for the first week of training)
Do you have experience in analysing data within an administration role where accuracy and attention to detail is key? This role could be for you Due to continued growth, ROI are recruiting for a Business Enablement Executive to support Volkswagen’s Robotic Process Automation (RPA)
**Who are ROI?**
ROI is a market-leading business employing over 350 people across multiple offices. We are a sales support agency with an impressive client base including some of the most recognisable automotive brands. With an excellent track record of innovation, we work with manufacturers to help transform their approach to sales, customer service, marketing and technology and are proud to offer fantastic opportunities for career development to our people, with 80% of our managers having been promoted internally.
**What is the role?**
- Remediating vehicle orders that have been generated using Robotic Process Automation (RPA) that require manual intervention due to complexity or other exception.
- Assisting with ‘back office’ Finance tasks and accurately inputting information into various systems
- Meeting performance standards for quality, responsiveness, and attendance
- Adhering to process, compliance, and information security standards
- Interpreting/interrogating exception reports to identify order errors
- Manually amending vehicle orders where errors exist
- Vehicle Stock tagging errors where systems are inconsistent
- Vehicle Registration block removals based on the manual interrogation of reports/ requests
- Identifying and correcting order inconsistencies between systems and Order cancellation confirmation
- Name or other detail changes and cross-checking VIN across systems prior to invoicing
**What are the requirements?**
- Previous experience in an administrative role that requires accuracy and attention to detail - ideally in a high volume sales order processing/ or finance role
- Fluency in written and spoken English, competent PC user
- Able to remain professional, calm and polite when under pressure
- Has the courage to question processes which would deliver the wrong outcome for a customer
- Energetic, able to remain positive and adapt quickly in a changing environment
- Able to use own initiative to make decisions based on agreed policies and procedures
**Why you should work for ROI**:
Our people are at the heart of what we do. By joining ROI you will be joining a business that prides itself on offering excellent opportunities for training and development, with market leading benefits to ensure that ROI is genuinely a company our people want to work for. You will be:
- Working with a well-established client
- Given exciting opportunities for career progression and enrichment.
- 22 days holiday (Plus bank holidays) with 3 flexidays after one year’s service and further increases after three, seven and ten years.
- Access to healthcare schemes
- A day off on your birthday and a voucher to treat yourself to something nice.
- Offering hybrid working to allow a mixture of home/office working.
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