Receptionist
6 months ago
Arnos Manor Hotel is a unique hotel with meeting and conference space for 200 delegates. We have an opportunity for Food & Beverage Assistants to join the team at Arnos Manor Hotel as we continue our journey of growth. The role is on a shift rota basis but will be predominantly early shifts.
The Receptionist that join us will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.
The hotel offers 73 bedrooms, flexible meeting and event space
**The role is for 24 hours per week time on a shift basis ensuring reception cover from 7am - 11.30pm 7 days a week. (Shift times will be 7am - 3.30pm and 3pm - 11.30pm)**
We are seeking people who are smart and friendly with a great personality, who can provide outstanding customer service.
As **Receptionist**, you are the point of contact for our guests and your main responsibilities include:
Welcome our guests in the Hotel and provide an efficient check in and check out service
Arrange reservations
Liaise with other departments ensuring full communication and information are provided at all times
Develop and maintain filing systems
Handling the payments
Maintain a clean, tidy and safe work station
General office duties
**Benefits**:
- Discounted accommodation (£30 per room per night) in other hotels within crest the group
- 50% off Food & Beverage in other Hotels within the Crest group
- Uniform
- Meal on Duty
- Training in house
- Free parking on site
- Company events (BBQ / Christmas Party)
- Long service award
- Shining Star of the quarter - £250 incentive
- Refer a friend to work bonus
Crest Hotels Group our mission statement is simple “To be the market leader in everything we do”
**Job Types**: Part-time, Permanent
Pay: Up to £11.80 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: REC/AM
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