Client Care Coordinator

7 months ago


Knaresborough, United Kingdom ONEBRIGHT Full time

**Do you have the confidence to undertake inbound and outbound calls and be the voice of Onebright to our clients?**

At Onebright, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health support.
- Are you an efficient, accurate administrator than is comfortable with case management systems and processes?
- Do you understand how to manage client expectations, and work to give them clear guidance and support when they contact Onebright?

At Onebright we have opportunities to join us as a **Client Care Coordinator** at our head office in York. As a **Client Care Coordinator**, you will be working as part of a large team who are highly supportive and effective at helping our clients.
- You will be engaging in discussions with our clients about their issues, and you will need to be able to record, document all information in real time on our case management systems.
- As a Client Care Coordinator, you will undertake industry leading training to provide you with a detailed understanding of our key performance requirements and system and document management across multiple platforms
- Your IT skills will need to be robust, as you will be working between various Microsoft, CRM, and bespoke software platforms.
- Being responsible for your own portfolio of cases, you will provide pro-active case management through inbound and outbound calls to maintain regular contact with our clients and therapists.
- Having worked in mental health, or having an interest in psychological services is desirable but not essential as all training will be provided.

At Onebright we offer a competitive set of benefits to our staff including:

- Annual leave is 23 days + All Bank Holidays
- Employee Assistance Program
- Private Company Pension
- Rewards Gateway accessing Onebright discounted services and offers.
- Technology package supplied to support you whilst working at home.
- Holiday Purchase Policy
- Hybrid Working is allowed upon successfully being deemed competent, you will be required to remain working at our office until such time as you are deemed competent.
- Subsidised Canteen on site
- Free onsite parking

"Don’t meet every single requirement?
- For further information please call the Onebright Recruitment Team on 01904 933519 for more information.

**Job Types**: Full-time, Permanent

**Salary**: Up to £21,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Knaresborough, North Yorkshire


  • Care Coordinator

    1 week ago


    Knaresborough, North Yorkshire, United Kingdom NHS Full time

    Job SummaryWe are seeking a skilled Care Coordinator to join our team at an NHS care home. As a key member of the care team, you will be responsible for creating a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.The successful candidate will have excellent planning and people skills, with the...


  • Knaresborough, North Yorkshire, United Kingdom The Anchor Full time

    Welcome to The AnchorWe are a not-for-profit provider of care and housing for older people, committed to delivering exceptional care and support to our residents.As a Resident Care Coordinator, you will be responsible for overseeing the day-to-day care of our residents, ensuring their physical, emotional, and social needs are met.Job Summary:Overseeing the...


  • Knaresborough, United Kingdom Barchester Healthcare Full time

    ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, youll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so youll help to devise imaginative, fun and motivational activities that suit every interest and ability.An extremely...


  • Knaresborough, United Kingdom Barchester Healthcare Full time

    ABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An...


  • Knaresborough, United Kingdom Barchester Healthcare Full time

    ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An...


  • Knaresborough, United Kingdom Harrogate and District NHS Foundation Trust Full time

    An exciting opportunity has arisen to work with the End of Life Coordination team at HDFT. The end of life coordination service works to deliver an effective integrated multidisciplinary community based end of life service which provides care for patients aged 18+ years requiring domiciliary end of life care, complex symptom management and assessment of...

  • Service Coordinator

    4 days ago


    Knaresborough, United Kingdom Urecruit (Recruitment Advertising Solutions) Ltd Full time

    **Service Coordinator - £21,900, (reviewed after 6 months) - Full Time - Permanent - Harrogate - 20 days holiday plus bank holidays, (rising with length of service) - Auto Enrolment Pension - Free On-site Parking.** **Client Details**: Our client is a well-established, reputable and leading player in their industry. Reporting into the Service Manager and...

  • Service Coordinator

    7 months ago


    Knaresborough, United Kingdom Integral IT Services Full time

    Integral IT are looking for a Service Coordinator to join the team. The role will be based at our office in Knaresborough. The role of Dispatcher is to coordinate the incoming tickets and calls and to distribute them to the necessary resource in the Managed services department. This role is ideal for a mature individual a basic understanding of technical...


  • Knaresborough, United Kingdom Marmion Full time

    **Scheduling Coordinator** - **Based in Knaresborough**: - **Up to £24,000 pa, dependent on experience**: - **Excellent Working Culture**: - **Great Training & Development**: - **Additional Company Benefits** - Previous experience within a scheduling environment. - Exceptional organisational skills with strong attention to detail and a methodical...


  • Knaresborough, North Yorkshire, United Kingdom ZipRecruiter Full time

    Job Overview: ZipRecruiter is seeking a Commercial Project Coordinator to manage project finances, tender opportunities, and subcontractor relationships across various client sites. The ideal candidate will have experience working with NEC 3 and/or NEC 4 contracts, possess strong leadership and negotiation skills, have a background in highways and civils,...

  • Project Coordinator

    7 months ago


    Knaresborough, United Kingdom Compliance Group Full time

    Here at **Logic Fire & Security** we’re looking for a **Project Coordinator** to join our team based in **Knaresborough**. This new role would be ideal for an individual who is looking to work within our expanding projects team and would suit someone who is able to work on their own initiative, as well as supporting our busy team. The role will include...


  • Knaresborough, North Yorkshire, United Kingdom Unity Resourcing Ltd Full time

    About Unity Resourcing Ltd:">Unity Resourcing Ltd is a dynamic recruitment agency seeking an experienced Sales Coordinator to join our client's team. This is a fantastic opportunity for a skilled Sales Coordinator to join a dynamic and supportive work environment.">Job Description:">We are seeking a highly organized and proactive Sales Coordinator to support...


  • Knaresborough, North Yorkshire, United Kingdom PropertyWeek4Jobs Full time

    Housing Development CoordinatorWe require an experienced professional to coordinate the management of independent living developments in Knaresborough, North Yorkshire.This role involves maintaining a high profile around the development/office, ensuring our residents meet our requirements, and carrying out daily checks to ensure the building is safe and...

  • Project Coordinator

    4 days ago


    Knaresborough, United Kingdom Technical Placements Ltd Full time

    Project Coordinator required in Knaresborough, near Harrogate. Our client supplies a wide range of professional and retail environmental control products across the globe. An opportunity to join a fast growing market leading business with a fantastic culture. Pivotal to achieving the companies commercial goals we are looking for an enthusiastic Project...


  • Knaresborough, North Yorkshire, United Kingdom Barchester Healthcare Full time

    About the RoleWe are seeking an exceptional Activities Coordinator to join our team at Barchester Healthcare. As an Activities Coordinator, you will play a vital role in creating a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is centred around celebrating life, and you will help devise...


  • Knaresborough, United Kingdom Opensoft Systems Limited Full time

    Job Description: Sales Database CoordinatorWe are seeking a highly organized and detail-focused individual to join our team as a Sales Database Coordinator. The successful candidate will be responsible for updating contact information within our sales database, contacting organizations to ascertain responsible contacts, and running mailshots to specific...


  • Knaresborough, North Yorkshire, United Kingdom Lynx Employment Services Ltd Full time

    Job Description: Energy Management CoordinatorOur client in Knaresborough, North Yorkshire, is seeking an experienced Energy Management Coordinator to support the safe and efficient operation of the Energy from Waste (EfW) Plant. This role involves working during steady state, start-up, shutdown, and emergency situations.Key Responsibilities:Ensure...


  • Knaresborough, North Yorkshire, United Kingdom Elior Full time

    Care Home ChefWe are seeking an experienced Chef to join our team in Knaresborough, providing high-quality meals to our residents in an extra care development. As a Culinary Services Coordinator, you will be responsible for preparing and cooking meals, maintaining a clean and organized kitchen environment, and adhering to health and safety regulations. If...


  • Knaresborough, North Yorkshire, United Kingdom Unity Resourcing Ltd Full time

    This Sales Coordinator role is perfect for a skilled professional looking for a challenging and rewarding opportunity. As a member of our client's team, you will play a crucial role in supporting the Sales Managers and driving business growth.Job Description:In this role, you will be responsible for managing customer relationships, handling enquiries, and...


  • Knaresborough, United Kingdom Humber and North Yorkshire Integrated Care Board Full time

    **Please note - the base is to be agreed and can be located at any of the ICB offices** The Performance and Assurance Programme Officer will support the Director of Performance and Planning and their team to ensure that their work stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery. The core...