Client Services Director

3 weeks ago


Manchester, United Kingdom The Candidate Ltd Full time

**Client Services Director - Manchester - c.£90,000 - £120,000 - Media Agency**

**Here’s your chance to join one of the UK’s fastest-growing media agencies as their Client Services Director.**

As their Client Services Director, you will lead your team towards delivering cutting edge campaign solutions to meet and exceed objectives and drive profitable relationships.

**Roles and responsibilities**
- Taking ownership and directing others as needed within the account team
- Maintain and extend client loyalty via strong relationships
- Grow accounts in both existing and new areas of the client’s business
- Manage client budgets
- Working closely with the wider team to accurately forecast figures
- Maintain a strategic overview of all accounts
- Proactively advise Account Directors and Account Managers on new issues

**Requirements**:

- 7+ years proven experience working in agencies or media owners
- Used to working on budgets of c.£20-£30ml with top brands
- Must have strong management experience leading a team of c.20+
- Exceptional client service skills
- Social first mentality
- Great communication, business acumen, and natural relationship-building skills are a must
- The ability to adopt a hands-on approach when necessary
- Must be able to demonstrate strategic marketing experience
- Ability to present and sell in creative services and comfortable with the different mix of deliverables


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