Support Time and Recovery

6 months ago

Porthmadog, United Kingdom Betsi Cadwaladr University Health Board Full time

Provide support and give time to an allocated group of service users, and promote their recovery supporting their return to a community environment, or supporting them to maintain their place in the community.

Support service users to meet their identified needs and outcomes, paying attention to and respect their values, wishes and aspirations to lead their lives in the way they choose, supporting them to access community resources and services, such as housing, benefits,
leisure, education and employment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The purpose of this post is to work as part of the Enhanced Support time and Recovery Team, and the Rehabilitation and recovery service, which provide mental health services to those individuals who have complex needs, and to focus on the direct needs of the service users. They will:
Provide support and give time to an allocated group of service users, and promote their recovery supporting their return to a community environment, or supporting them to maintain their place in the community

Support service users to meet their identified needs and outcomes, paying attention to and respect their values, wishes and aspirations to lead their lives in the way they choose, supporting them to access community resources and services, such as housing, benefits, leisure, education and employment

Assist the Rehabilitation and recovery service and the ESTR team to assess, plan, implement and evaluate mutually agreed goals and recovery plans.

Work with the service users to further develop personalised and detailed outcomes and goals.

Be able to work independently with service users, responding safely and flexibly to changing needs.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

To work with individuals to facilitate access to housing, benefits, and promote engagement in a range of community based activities, working across boundaries of care and organisations.

To work with service users on a regular and consistent basis to achieve their identified goals, and access appropriate services and resources as required.

To positively promote social inclusion and active citizenship and developing social capital for service users

To support the person to reclaim or develop valued social roles which may not have been available to them whilst they were emotionally or mentally unwell.

To positively promote the values and principles of recovery, focussing on strengths of the individual and inspiring hope.

To provide support to individuals with daily living, which may involve practical help, together with emotional/psychological support and assistance with any difficulties as they may arise.

To develop a rapport with the service user based on trust and respect, but within appropriate and professional transparent boundaries

To help service users gain access to resources, including housing, benefits, and welfare rights.

To provide information and promote mental and physical health and wellbeing.

To help identify the Early warning signs of relapsing mental health and alert the appropriate staff involved in the care

To attend ESTR clinical planning meetings

To report regularly to Senior practitioner and to participate in managerial and clinical supervision

To attend and participate in CPA review meetings as appropriate

To develop a sound knowledge of resources available locally, and develop good relationships which will support service users in their recovery, i.e. education providers, housing, benefits, employers, leisure, voluntary agencies.

To support the service user to represent and express their views utilizing effective modes of communication, including written reports.

To provide the personal details with the service user in order to develop the person centred care plan.

An ability to demonstrate self motivation.

An ability to assess and evaluate individual needs to enable the service users to make informed decisions

An ability to analyse complex information concerning the legal aspects relating to housing and benefits

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