Quality and Compliance Officer

1 month ago


Camberwell, United Kingdom Trigon Recruitment Full time

**Quality & Compliance Officer**

Location: London - Camberwell (Office Based)

**Salary**: £24,000 - £27,000

Working hours: Monday - Friday

**Job Type**: Permanent, full-time

**Job Purpose**
- Ensure compliance with all contractual requirements throughout the company.
- Work with wider project teams as required to support assurance and process review.
- Support focused quality support initiatives including site and external assurance visits.
- Demonstrate a willingness to learn and motivate others to develop/grow industry-specific knowledge and skills.

**Key Responsibilities**
- Undertake audits and monitoring to ensure contractual requirements are delivered.
- Collate audit information, generate, and distribute regular, accurate, and detailed reports with remedial action plans, highlighting findings, risks to the business, and recommendations of corrective and preventive actions.
- Support operations with training advice and assistance to rectify areas of low quality/non-compliance, ensuring best practice is shared and consistency obtained across all contracts.
- Monitor progress and compliance with contractual milestones ensuring contractual requirements are met.
- Carry out both field-based and remote complex compliance audits in line with commissioners’ contractual compliance and company processes and policies.
- Assist the Head of Quality in developing a set of compliant customer paperwork and continuously interpreting commissioners’ guidelines to contribute to internal guides and communications.
- Act always within the company policies and procedures.
- Comply with the Get Set security practice to ensure customer data is always dealt with in a confidential and secure way, and our obligations around this are maintained.
- Carry out all duties safely and properly per the company’s Health & Safety Policy.
- Create awareness amongst stakeholders about our company's vision of equal opportunities and values.
- Provide managers and delivery teams with constructive feedback that allows them to improve their quality and compliance, as well as their overall performance.

**Key Skills Required**
- Strong communication, conflict management and negotiation skills.
- Accuracy and an eye for detail essential.
- Strong written communication skills with the ability to produce clear accurate reports, statistics, and documentation.
- Ability to prioritise tasks effectively and distil complex requirements into simple protocols.
- Influencing and negotiation skills that promote understanding, commitment, and action.
- Ability to analyse information and trends, draw conclusions and develop action plans.
- Computer, data entry, and MS Office skills
- Ability to seek out solutions to problems.
- Strong time management, planning, and organisational skills.
- Excellent interpersonal skills, the ability to work independently and in a team environment.
- High level of initiative and motivation.
- Will have auditing experience relating to compliance with contractual and company requirements with commissioners such as DWP, ESFA, ESF and Big Lottery.
- Proven track record and demonstrate a strong understanding of employer recruitment.
- Must be resourceful & innovative with a positive outlook.
- Team player and supportive of colleagues.
- Resilient and solution-oriented
- Openness to improve and respond positively to constructive feedback.

**Benefits**
- Company pension & events
- Flexible schedule; Gym membership
- Private medical insurance; Wellness programs
- Sick pay.



  • Camberwell, Greater London, United Kingdom University of the Arts London, Camberwell, Chelsea and Wimbledon Full time

    The opportunityUniversity of the Arts London (UAL) is looking for a well-qualified individual with quality assurance experience, to join us as a Deputy Quality Manager covering a period of maternity leave.UAL is a vibrant world centre for innovation, drawing together six colleges with international reputations in art, design, fashion, communication and...

  • Office Coordinator

    3 days ago


    Camberwell, United Kingdom Get Set UK Full time

    **Office Coordinator** Location: Camberwell Salary Range: £21,000 to £23,000 Start: immediate Hours: 8.45 to 5pm - **Established in 2009, Get Set UK successfully deliver a range of Government funded programmes to support people to make positive changes in their lives.**_ - **We offer innovative and reliable solutions to support people to obtain real...


  • Camberwell, United Kingdom University of the Arts London, Camberwell, Chelsea and Wimbledon Full time

    The opportunityUniversity of the Arts London (UAL) is looking for a well-qualified individual with quality assurance experience, to join us as a Deputy Quality Manager covering a period of maternity leave. UAL is a vibrant world centre for innovation, drawing together six colleges with international reputations in art, design, fashion, communication and...

  • HR Officer

    7 days ago


    Camberwell, Greater London, United Kingdom Ark All Saints Academy Full time

    We are looking to appoint a highly motivated and inspiring HR Officer to deliver a proactive, effective and efficient day to day HR service for the academy. You will undertake duties across a range of HR activities including; payroll and data management/ reporting, compliance, recruitment and selection, absence management and HR Policy guidance and...


  • Camberwell, United Kingdom Get Set UK Full time

    **Employment Advisor** - Salary: £25,000 - £27,500_ - Location: London_ - Working hours: Monday - Friday_ - Job Type: full-time, Permanent_ Are you looking for a job that will make a difference? Are you performance oriented and love helping people? We have great news for you. We found you a job at Get Set UK. **Why Get Set UK?** Get Set UK is bursting...


  • Camberwell, United Kingdom Falck UK Ambulance Service Full time

    **The vacancy** **Are you looking for a career where every day you are making a positive impact to our patients?** **Do you enjoying working in a hospital where you are patient-facing?** **Then we might have the perfect role for you!** Falck UK Ambulance Service are looking for individuals who have a caring personality, a positive attitude and are...


  • Camberwell, Greater London, United Kingdom GP World Full time

    Are you a Locum GP seeking a more flexible work-life balance? Do you wish to spend more quality time with your loved ones and choose work shifts that best suit your schedule, be it last-minute clinic shifts or advanced Locum GP sessions in Camberwell, London.Shifts are available at one of the country's leading primary care organisations, renowned for...

  • Administrator

    1 month ago


    Camberwell, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic, hard-working Administrator to work within the Children’s Community Nursing Team based at Sunshine House. This is an exciting and challenging role in which you would have the opportunity to make a direct positive impact on the patient experience of the children, young people and their families. Interview will take place...


  • Camberwell, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    We are looking for an enthusiastic, hard-working Administrator to work within the Children’s Community Nursing Team based at Sunshine House. This is an exciting and challenging role in which you would have the opportunity to make a direct positive impact on the patient experience of the children, young people and their families. Interview will take place...


  • Camberwell, United Kingdom Hounslow and Richmond Community Healthcare NHS Trust Full time

    Immunisation Lead - Lambeth & Southwark This is an interesting opportunity for an Immunisation lead to join the Lambeth and Southwark Immunisation team. **Duties and responsibilities**: To be the lead for the delivery of the School Health Immunisation programme including HPV, School Leaver Booster, Men ACWY and flu programme within a defined area. To...


  • Camberwell, United Kingdom Sanctuary Health Full time

    **Sanctuary Per**sonnel - Drug and Alcohol Worker** Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and over 300 reviews has a locum role available. **Location**: Camberwell **Hourly Rate**: £22 per hour (assignment rate) **Type of Contract**:Locum, 3-Months **Benefits of working with us**: -...


  • Camberwell, United Kingdom Sanctuary Personnel Full time

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 300 reviews is currently looking for an experienced and dedicated Pharmacy Assistant to take on a new locum role. **Pharmacy Assistant Pay Rate**:£15 per hour (assignment rate) **Location: **King's College Hospital, Camberwell **Contract...


  • Camberwell, United Kingdom St Giles Trust Full time

    **Job Summary**: Are you a proactive, highly organised and flexible individual with a proven record of providing administrative support to a small team, including experience of using information management systems, Excel and a range of software? Looking for an exciting new career opportunity? If so, join St Giles Trust as a **Rescue and Response...


  • Camberwell, United Kingdom St Giles Trust Full time

    **Job Summary**: Are you a proactive, flexible and highly motivated self-starter looking for a rewarding new opportunity? Do you pride yourself on your organisational skills and excellent customer service? If so, St Giles Trust is looking for a Support Services Drivers Mate to join our team and take responsibility for providing support to the Support...

  • Employment Advisor

    4 weeks ago


    Camberwell, United Kingdom Get Set UK Full time

    **Join Get Set UK as an Employment Advisor!** **Location**: London **Salary**: £28,500 - £31,000 (Moves to £31,000 passing successful probation) **Working Hours**: Monday - Friday **Job Type**: Full-time, Permanent Get Set UK (GSUK) delivers high-quality services within local communities across a range of sectors, including Employment Services,...

  • Employment Advisor

    3 days ago


    Camberwell, United Kingdom Get Set UK Full time

    **Get Set for Being Part of a Winning Team** At Get Set UK, we're not just a team; we're a community committed to making a real difference in people's lives. We understand that real change starts with real people - which is why we dedicate ourselves to supporting individuals to make positive alterations in their lives. **We are currently on the lookout for...

  • Finance Trustee

    4 days ago


    Camberwell, United Kingdom TPP Recruitment Full time

    LF2738 Posted: 06/02/2024 Expiring: 19/02/2024 - Voluntary - Camberwell, London Volunteer **Book Aid International Finance Trustee vacancy** At Book Aid International we share the power of books and help create a more equal world. Every year we provide over one million brand-new books to thousands of communities around the world where people have few...

  • Nursery Manager

    7 days ago


    South Camberwell, United Kingdom Nursery People Full time

    We have a lovely nursery near Dulwich who are looking for a Nursery Manager to join a dedicated and friendly team. Close to the train station and local bus routes, it is a spacious nursery with separate rooms and gardens for babies, toddlers and pre-schoolers. The children enjoy a varied and stimulating timetable from cooking with their Chef, to Zumba...

  • Nursery Manager

    6 days ago


    South Camberwell, United Kingdom Nursery People Full time

    We have a lovely nursery near Dulwich who are looking for a Nursery Manager to join a dedicated and friendly team. Close to the train station and local bus routes, it is a spacious nursery with separate rooms and gardens for babies, toddlers and pre-schoolers.The children enjoy a varied and stimulating timetable from cooking with their Chef, to Zumba...

  • Nursery Manager

    5 days ago


    Camberwell, Greater London, United Kingdom Nursery People Full time

    We have a lovely nursery near Dulwich who are looking for a Nursery Manager to join a dedicated and friendly team. Close to the train station and local bus routes, it is a spacious nursery with separate rooms and gardens for babies, toddlers and pre-schoolers. The children enjoy a varied and stimulating timetable from cooking with their Chef, to Zumba...